To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Business Owner/Operator
MDM Small Engine Repair
02.2019 - 09.2023
Oversaw end-to-end business operations to maintain proficiency and profitability.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Serviced and cleaned machines for preventive and reparative maintenance.
Collected information to correctly file warranty claims.
Recorded repairs made, time spent and parts used for invoicing.
Responded to customer inquiries quickly and professionally to assure customer satisfaction.
Business Owner/Operator
Cut-N-Edge Lawn Care LLC
04.2008 - 02.2022
Oversaw end-to-end business operations to maintain proficiency and profitability.
Consulted and educated clients on proper care and maintenance of lawn and landscaping.
Trained and motivated employees to perform daily business functions.
Operated various landscaping equipment and maintained all equipment for optimal performance.
Performed planting, watering, mulching, and edging of lawns.
Established relationships with various parties involved in landscaping process through strong leadership and problem-solving skills.
Firefighter-EMT
Wilmington Fire Department
09.2007 - 06.2012
Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
Collaborated with other emergency responders on scene to establish adequate fire suppression.
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
Participated in community outreach programs to raise awareness of fire prevention and safety measures.
Service Technician
Time Warner Cable
10.2003 - 09.2007
Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Maintained company policies and procedures to ensure customer satisfaction.
Operated and maintained company provided vehicle and equipment.
Clinical Placement Student Nurse Practitioner at Health and Wellness PsychiatryClinical Placement Student Nurse Practitioner at Health and Wellness Psychiatry