Dedicated Front End Supervisor known for effective team leadership and time management skills. Experienced in training new staff and resolving customer issues, with a focus on driving operational efficiency and ensuring accuracy in cash handling.
Overview
3
3
years of professional experience
Work History
Front End Supervisor
Kroger
Bristol, VA
10.2023 - Current
Supervised daily operations and staff to optimize workflow and ensure seamless customer service.
Trained new employees on customer service techniques and operational procedures to enhance service quality.
Resolved customer complaints effectively to enhance overall shopping experience.
Trained new employees in customer service techniques and store policies.
Monitored cash drawers in checkouts to ensure cash availability and accuracy during transactions.
Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
Cashier
McDonald's
Bristol, VA
09.2022 - 08.2023
Operated cash register, processed payments by cash, check, credit card, gift card, or automatic debit with accuracy.
Processed customer transactions on cash register, ensuring quick and accurate service.
Assisted customers in selecting products and resolved inquiries to enhance shopping experience.