MATTHEW McKENZIE
Houston,TX
Summary
Sales professional focused on outbound prospecting, consultative selling, and technology solutions for sales growth. Generates $100K in monthly revenue, develops accounts through lead generation and relationship building, and supports remote SDR, BDR, inside sales, SaaS sales, and account management roles with Salesforce-driven pipeline organization.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Global Custom Commerce
Houston, TX
02.2022 - Current
- Generate $100K in monthly total sales revenue through consultative selling and customer-focused solution recommendations.
- Consulted with customers on sales opportunities for new homeownership and select commercial projects, fostering tailored solutions.
- Guided customers through purchasing decisions and closed business by employing needs discovery, relationship building, and objection handling techniques.
- Communicate product and solution value clearly while maintaining strong customer relationships throughout the sales process.
- Leverage Salesforce to support customer management, sales activity, follow-up, and pipeline organization.
- Enhanced leadership, communication, and customer-management skills while achieving revenue and sales goals.
Retail Sales Representative / Key Holder / Apple Master
Verizon Wireless
Houston, TX
04.2017 - 02.2021
- Used consultative selling to uncover customer needs, recommend technology solutions, educate customers, overcome objections, and close sales.
- Cultivated long-term customer relationships, increasing sales opportunities through effective cross-selling and upselling techniques.
- Exceeded customer satisfaction survey and pull-through metrics in 2019 and 2020 while earning Employee of the Month recognition 10 times.
- Generated new business through outbound calling, community involvement, and brand promotion initiatives, enhancing store visibility and customer engagement.
- Supported store operations as Key Holder and Apple Master, leveraging advanced product knowledge to resolve customer escalations and enhance team execution.
Education
Bachelor of Arts - Sport Management, Business
Waldorf University
Forest City, IA12-2016
Associate of Arts -
North Iowa Area Community College
Mason City, IA03-2013
Skills
- Consultative selling
- Needs Discovery
- Objection Handling
- Lead Generation
- Prospecting
- Outbound Calling
- Cross-selling
- Account Development
- Client management
- Revenue Generation
- Customer Retention
- Product demonstrations
- Salesforce
- Team Leadership
- Time Management
- Communication
- Microsoft Office Suite
Timeline
Sales Consultant
Global Custom Commerce
02.2022 - Current
Retail Sales Representative / Key Holder / Apple Master
Verizon Wireless
04.2017 - 02.2021
Bachelor of Arts - Sport Management, Business
Waldorf University
Associate of Arts -
North Iowa Area Community College