Matthew McLaughlin
Fenton,Missouri
Summary
Outgoing sales professional with a track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Hardworking and passionate with strong organizational skills eager to secure a Sales position. Ready to help the team achieve company goals.
Overview
2
2
years of professional experience
Work History
Sales Associate - Residential Fiber & Broadband
Cross Marketing
09.2023 - Current
- Door to Door Residential Fiber and Broadband Sales. Averaging 6 days a week, 10 hours per day with carriers included but not exclusive to ATT, Fidium Fiber, Consolidated Communications, & Bright Speed
- Boosted sales performance by developing and executing targeted marketing strategies.
- Enhanced customer satisfaction by providing customized product solutions and building rapport through exceptional communication.
- Collaborated with team members to exceed sales targets, fostering a competitive yet supportive environment.
- Established trust with clients through transparent negotiations, ethical practices, and excellent service delivery standards.
- Assessed competitor activities and adjusted selling approaches accordingly to maintain a competitive edge in the market landscape.
- Optimized territory coverage plans by conducting thorough analysis of consumer demographics, preferences, behaviors within assigned regions.
- Achieved top-tier ranking among peers via consistently surpassing quotas through persistence, dedication and proactive outreach efforts.
- Leveraged comprehensive understanding of product/service portfolio to craft tailored solutions addressing unique client needschallenges.
Automotive Technician
Tire Choice
03.2023 - 09.2023
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
Retail Sales Associate Worker
Target
03.2022 - 03.2023
- Boosted customer satisfaction by providing personalized recommendations and assistance throughout the shopping experience.
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
- Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a friendly demeanor.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
- Supported store cleanliness standards by regularly organizing shelves, folding clothing items, cleaning surfaces, sweeping, and mopping the floor space.
Education
High School Diploma -
Seckman Sr. High School
Imperial, MO05.2021
Skills
- Sales Development
- Order Processing
- Customer Needs Assessment
- Payment Processing
- Product Sales
- Promotional Support
Accomplishments
- Increased productivity 150% by implementing several process improvements. Door to Door sales 6 days a week, 10 hours a day.
- Brought in 65 new customers.
Timeline
Sales Associate - Residential Fiber & Broadband
Cross Marketing
09.2023 - Current
Automotive Technician
Tire Choice
03.2023 - 09.2023
Retail Sales Associate Worker
Target
03.2022 - 03.2023
High School Diploma -
Seckman Sr. High School
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