Matthew McNamara
WHITTIER,CA
Summary
Highly motivated and professional with diverse experience in customer service, sales, and volunteer work. Proven ability to manage responsibilities as a bartender/server at a prestigious country club and as an insurance sales trainee. Gained practical Tax law knowledge through volunteer work with the IRS VITA program and entrepreneurial experience as an Amazon FBA seller. Adept at problem-solving, client relations, and detail-oriented tasks. Seeking to leverage these skills in a public accounting role. Currently studying for the California State CPA exams and plan too enroll in a graduate program.
Overview
5
5
years of professional experience
Work History
Server/Bartender
California Country Club
Whittier
03.2019 - Current
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Accurately recorded orders on cash register and point-of-sale system.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Learned how to make excellent drinks.
Advanced Tax Preparer Volunteer For IRS VITA
Volunteer Work
Sunland
01.2024 - 04.2024
- Prepared and reviewed tax returns for individuals.
- Used appropriate adjustments, deductions and credits to keep clients' taxes to minimum.
- Identified potential deductions to minimize clients' tax liabilities.
- Assisted customers with any questions they had about their taxes or filing status.
- Utilized tax software to efficiently process returns and identify potential deductions and credits for clients.
Amazon FBA Seller
Amazon
Whittier, CA
12.2020 - 12.2022
- Created product listings, optimized titles, descriptions, bullet points and images for maximum visibility on search engine results.
- Ensured compliance with Amazon's policies and procedures related to selling products on its platform.
- Researched and identified potential suppliers for sourcing new items.
- Conducted market research to identify new products and trends in the Amazon Marketplace.
- Utilized Amazon Seller Central tools such as Advertising Campaign Manager and Inventory Placement Service.
Life Insurance Sales Representative Trainee
Primerica
Lakewood, CA
11.2021 - 02.2022
- Gained basic level knowledge of certain insurance sales and recruiting tactics.
- Gained basic level knowledge of certain life insurance plans.
- Contributed ideas for improving processes related to selling life insurance products.
Education
Bachelor of Science - Business Administration- Accounting
California State University - Los Angeles
Los Angeles, CA05-2024
Skills
- Food Service
- Point of Sale (POS) system operations
- Order Management
- Beverage Preparation
- Customer Engagement
- Tax Return Preparation
- Competitor Analysis
- Keyword Research
- Market Penetration
- Inventory Management
Accomplishments
- Deans List: Fall Semester 2022, Spring Semester 2023
Timeline
Advanced Tax Preparer Volunteer For IRS VITA
Volunteer Work
01.2024 - 04.2024
Life Insurance Sales Representative Trainee
Primerica
11.2021 - 02.2022
Amazon FBA Seller
Amazon
12.2020 - 12.2022
Server/Bartender
California Country Club
03.2019 - Current
Bachelor of Science - Business Administration- Accounting
California State University - Los Angeles