Matthew Medina
Houston,TX
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
3
3
years of professional experience
Work History
Sales Associate
Macys
Houston, Texas
10.2021 - 10.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Education
Bachelor - Computer Science
Texas Tech University
Lubbock, TX08-2025
Skills
- Payment Processing
- Inventory Control
- Retail loss prevention
- Client Account Management
- Sales Development
- Customer Needs Assessment
- Customer Service
- Problem-Solving
- Excellent people skills
- Merchandising knowledge
- Relationship Building
- Listening Skills
- Prospecting and telemarketing
- Multi-tasking strength
- Retail merchandising expertise
- Store Opening and Closing
- Adapt to diverse groups
- Calm Demeanor
- Exceeds sales goals
- Contact follow-up
- Superb time management
- Positive and professional
- Merchandising understanding
- Stocking and Receiving
- Flexible Schedule
- Sales Strategies
- Problem-solving skills
- Professional Demeanor
Timeline
Sales Associate
Macys
10.2021 - 10.2024
Bachelor - Computer Science
Texas Tech University