Matthew Melendez

McDonald's

07.2022 - 03.2023

Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Cleaned and maintained all areas of restaurant to promote clean image.
Assisted other team members to achieve goals.
Became familiar with products to answer questions and make suggestions.
Operated cash register to ring up final bill and process various forms of payment.
Packaged menu items into bags or trays and placed drink orders into carriers.
Accurately operated cash register to process customer payments.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Documented customer orders and conveyed special requests to kitchen staff.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Brewed coffee and tea and changed out drink station syrups.
Completed milkshakes and ice cream desserts for customers.
Backed up servers by setting up trays and completing some food deliveries.
Filled out daily shift log to record amount of food prepared, used and leftover.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Observed customer purchases in line and differentiated between standard portions.