Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Mercier

Raymond,NH

Summary

Dynamic professional with a proven track record in customer relationship management and project planning, demonstrated through successful partnerships growth by 75% annually at Macy Industries, Inc. Expert in leading teams and managing multifaceted projects, ensuring high-quality outcomes and client satisfaction. Skilled in Revit Design and adept at fostering team collaboration.

Overview

16
16
years of professional experience

Work History

Territory Manager

Marcone Plumbing
07.2024 - Current
  • Carefully analyzed data to determine most effective sales strategies.
  • Targeted prospects in other territories through careful research of competitor products, services, and trends.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.

Property and Project Manager

Merci Development
10.2019 - 07.2024
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Decrease vacancy times by 50% utilizing online marketing techniques to advertise available units on websites and social media channels, Airbnb super host with a 4.9 star based on 225 reviews.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

Licensed Real Estate Agent

Jill & Co./Keller Williams Metropolitan
05.2013 - 03.2020
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Hosted open houses and private showings to showcase properties effectively, ultimately securing offers from interested parties.
  • Assisted clients in navigating 200 complex real estate transactions, guiding them through every step of the process.
  • Coordinated inspections, appraisals, repairs, and other steps in the transaction process as required by buyer or seller needs for smooth closings.

Territory Sales & Manufacturing Manager

Macy Industries, Inc.
01.2009 - 05.2013
  • Managed a distribution chain of 45 stocking-partnerships by overseeing the forecasting, transportation, and successful delivery of 125 products.
  • Successfully managed the development of a sales team and build-out of a partnership marketing program to allow down-stream brand development.
  • Grew partnerships 75% annually with printed marketing collateral, branded storage systems for products and in-person staff-training and customer site visits.
  • Set product standards, examining samples of raw products and processing tests, to monitor quality of finished products.

Education

Bachelor of Science - Business Administration

Granite State College
Concord, NH
05-2018

Associate of Arts - Architecture And Interior Design

International Academy of Design And Technology
Montreal, QC
05-2006

Skills

  • Team Collaboration and Leadership
  • Customer Relationship Management
  • Multitasking and Organization
  • Project Management
  • Project Planning
  • Project tracking
  • Client Relations
  • Construction documentation

Timeline

Territory Manager

Marcone Plumbing
07.2024 - Current

Property and Project Manager

Merci Development
10.2019 - 07.2024

Licensed Real Estate Agent

Jill & Co./Keller Williams Metropolitan
05.2013 - 03.2020

Territory Sales & Manufacturing Manager

Macy Industries, Inc.
01.2009 - 05.2013

Bachelor of Science - Business Administration

Granite State College

Associate of Arts - Architecture And Interior Design

International Academy of Design And Technology

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Matthew Mercier