Matthew Mercier
Raymond,NH
Summary
Dynamic professional with a proven track record in customer relationship management and project planning, demonstrated through successful partnerships growth by 75% annually at Macy Industries, Inc. Expert in leading teams and managing multifaceted projects, ensuring high-quality outcomes and client satisfaction. Skilled in Revit Design and adept at fostering team collaboration.
Overview
16
16
years of professional experience
Work History
Territory Manager
Marcone Plumbing
New Hampshire, Maine, Vermont
07.2024 - Current
- Carefully analyzed data to determine most effective sales strategies.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
Property and Project Manager
Merci Development
Manchester, NH
10.2019 - 07.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Decrease vacancy times by 50% utilizing online marketing techniques to advertise available units on websites and social media channels, Airbnb super host with a 4.9 star based on 225 reviews.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Licensed Real Estate Agent
Jill & Co./Keller Williams Metropolitan
Salem/Bedford, NH
05.2013 - 03.2020
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Hosted open houses and private showings to showcase properties effectively, ultimately securing offers from interested parties.
- Assisted clients in navigating 200 complex real estate transactions, guiding them through every step of the process.
- Coordinated inspections, appraisals, repairs, and other steps in the transaction process as required by buyer or seller needs for smooth closings.
Territory Sales & Manufacturing Manager
Macy Industries, Inc.
Hooksett, NH
01.2009 - 05.2013
- Managed a distribution chain of 45 stocking-partnerships by overseeing the forecasting, transportation, and successful delivery of 125 products.
- Successfully managed the development of a sales team and build-out of a partnership marketing program to allow down-stream brand development.
- Grew partnerships 75% annually with printed marketing collateral, branded storage systems for products and in-person staff-training and customer site visits.
- Set product standards, examining samples of raw products and processing tests, to monitor quality of finished products.
Education
Bachelor of Science - Business Administration
Granite State College
Concord, NH05-2018
Associate of Arts - Architecture And Interior Design
International Academy of Design And Technology
Montreal, QC05-2006
Skills
- Team Collaboration and Leadership
- Customer Relationship Management
- Multitasking and Organization
- Project Management
- Project Planning
- Project tracking
- Client Relations
- Construction documentation
Timeline
Territory Manager
Marcone Plumbing
07.2024 - Current
Property and Project Manager
Merci Development
10.2019 - 07.2024
Licensed Real Estate Agent
Jill & Co./Keller Williams Metropolitan
05.2013 - 03.2020
Territory Sales & Manufacturing Manager
Macy Industries, Inc.
01.2009 - 05.2013
Bachelor of Science - Business Administration
Granite State College
Associate of Arts - Architecture And Interior Design
International Academy of Design And Technology