Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Michel

Richfield,MN

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards.

Overview

9
9
years of professional experience

Work History

Owner

Michel Motors
10.2022 - Current
  • Obtained dealer license to buy and sell cars and boats
  • Assisted in the full sales process of buying, selling, and trading vehicles
  • Increased customer satisfaction by providing exceptional service and tailored vehicle recommendations.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Managed inventory effectively, ensuring a diverse selection of vehicles was available to meet customer needs.
  • Conducted thorough market research to stay current on industry trends and competitor offerings.
  • Delivered comprehensive product knowledge presentations, highlighting key features and benefits of various vehicles to potential buyers.

Owner

Michel Enterprises
04.2020 - 01.2024
  • Michel Enterprises Exotic and Classic enclosed car transportation company
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Reduced fuel costs by implementing eco-friendly driving techniques, such as gradual acceleration and proper gear shifting.
  • Boosted client retention with exceptional communication skills, providing regular updates on delivery status and addressing any concerns promptly.
  • Conducted routine maintenance checks on the transport trailer to identify potential issues before they escalated into major problems.

Ice Rink Attendant

District 112
05.2015 - 03.2020
  • Enhanced customer satisfaction by providing a clean and safe ice rink environment.
  • Provided excellent customer service, addressing inquiries regarding schedules, programs, and general facility information.
  • Maintained cleanliness of facility by performing janitorial duties such as sweeping, mopping, and sanitizing surfaces as needed.

Education

Non Destructive Testing

Ridgewater College
Hutchinson, MN
2019

Skills

  • Administrative Oversight
  • Business Planning
  • Negotiation
  • Problem-Solving
  • Logistics

Timeline

Owner

Michel Motors
10.2022 - Current

Owner

Michel Enterprises
04.2020 - 01.2024

Ice Rink Attendant

District 112
05.2015 - 03.2020

Non Destructive Testing

Ridgewater College

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Matthew Michel