Matthew Mileur

• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.

• Managed inventory control, cash control, and store opening and closing procedures.
• Completed point of sale opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Approved regular payroll submissions for employees.
• Trained and guided team members to maintain high productivity and performance metrics.

• Completed point of sale opening and closing procedures.
• Managed inventory control, cash control, and store opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

• Managed inventory control, cash control, and store opening and closing procedures.
• Completed point of sale opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Assisted with hiring, training and mentoring new staff members.
• Reported issues to higher management with great detail.

• Managed inventory control, cash control, and store opening and closing procedures.
• Completed point of sale opening and closing procedures.
• Assisted in recruiting, hiring and training of team members.

Spent first year setting up a new district of corporate stores including store set up, hiring, and setting up Grand Opening events. After the district was set I remained as a store manager at the Chalmette, LA location.