Summary
Overview
Work History
Skills
Timeline
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Matthew Monette

Denton,TX

Summary

Proven track record in enhancing customer experiences and streamlining operations, demonstrated during tenure at Denton County Transportation Authority. Skilled in time management and safe vehicle operation, I excel in fast-paced environments, ensuring both quality service and safety. My collaborative efforts have significantly contributed to maintaining high standards of customer satisfaction and operational efficiency.

Overview

21
21
years of professional experience

Work History

Driver

Via Corporation/DCTA
Denton, TX
03.2023 - Current

* Taxi individuls throughout Denton County

* Keep vehicle clean and professional

Production

Aramark/Flower's Bakery
Denton, TX
11.2022 - 04.2023

* Production line

Production Worker

Morrison Milling Company
Denton, TX
11.2021 - 09.2022

* Production line

Internet/Sales Associate

Denton Pre-owned Used Cars
Denton, TX
03.2020 - 09.2020
  • Utilized excellent communication skills when interacting with customers through live chat support or phone calls, resolving any concerns or issues they might have encountered while browsing the website or purchasing products online.
  • Boosted sales revenue by effectively managing leads and maintaining consistent follow-up with prospective clients.
  • Established a loyal clientele base through personalized attention given towards their needs as well as prompt responses to their queries regarding our products offered via virtual channels.
  • Participated in weekly sales meetings to discuss progress toward quotas and share insights for improvement within the team.

Appliance/Plumbing Assistant

Home Depot
Flint, MI
01.2015 - 08.2017
  • Increased efficiency in plumbing repairs by maintaining a clean and organized workspace, resulting in reduced downtime for clients.
  • Collaborated closely with other trade professionals such as electricians and carpenters during multi-trade projects, ensuring smooth coordination of efforts toward successful outcomes.
  • Reduced potential for future repairs by recommending preventative maintenance procedures to clients upon completion of projects.
  • Collaborated with team members to complete large-scale projects within tight deadlines, streamlining workflow for optimal results.

Owner/Operator

The New Stonehouse Party Store
Davison, MI
06.2003 - 02.2015
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record

Timeline

Driver

Via Corporation/DCTA
03.2023 - Current

Production

Aramark/Flower's Bakery
11.2022 - 04.2023

Production Worker

Morrison Milling Company
11.2021 - 09.2022

Internet/Sales Associate

Denton Pre-owned Used Cars
03.2020 - 09.2020

Appliance/Plumbing Assistant

Home Depot
01.2015 - 08.2017

Owner/Operator

The New Stonehouse Party Store
06.2003 - 02.2015
Matthew Monette