Dedicated professional with proven expertise in customer service and operations management. Known for adaptability and attention to detail, consistently resolving customer concerns and enhancing service quality.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Owner/Operator
Hairport Barbers and Salon
Branchburg Township, NJ
07.2024 - 04.2026
Managed daily operations of high-traffic customer service business
Oversaw staff scheduling, payroll, and policy enforcement
Handled daily financial reconciliation and point of sale transactions
Maintained sanitation and safety standards
Resolved customer concerns professionally
Barber
Macor's Barbershop
Milltown, NJ
05.2023 - 09.2024
Delivered consistent high-volume customer service
Maintained strict sanitation and safety procedures
Managed appointments and time-sensitive scheduling
Assistant Manager
Vaperior Cafe
Davenport, FL
03.2017 - 09.2021
Supervised staff and daily operations
Managed cash drawers and end-of-day reconciliation
Enforced company policies and resolved customer disputes
Emergency Medical Technician
Medex
Manalapan, NJ
01.2016 - 12.2016
Delivered high-quality patient care in emergency situations, demonstrating quick decision-making and critical thinking skills.
Transported patients in non-emergency situations, monitoring vitals
Administered first aid and life support techniques in accordance with established protocols and guidelines.
Maintained medical equipment and supplies, ensuring readiness for emergency response at all times.