Matthew Morgan
Massillon,OH
Summary
Dynamic leader and former Owner at Morgan & Sons Better Credit, LLC, adept in operations management and customer relations. Excelled in elevating client satisfaction and loyalty through exceptional service and efficient business solutions. Skilled in financial management and relationship building, significantly enhancing business performance.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
14
14
years of professional experience
Work History
Owner
Morgan & Sons Better Credit, LLC
01.2011 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Education
GED -
Canton City Schools
Canton, OH01-2008
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Business planning
- Financial management
- Consulting
Timeline
Owner
Morgan & Sons Better Credit, LLC
01.2011 - Current
GED -
Canton City Schools
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