Matthew Muir
Punta Gorda,FL
Summary
I had relocated from Illinois to Florida without prior connections. Began my role as full-time server and advanced to bartender through dedication and hard work.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender/Server
Miller's Ale House
Cape Coral, FL, US
06.2021 - Current
- I am a full time closing bartender as well as a serving shift leader.
- I am in charge of out-times, side/outwork, as well as maintaining the flow of the bar.
- I also help out in other areas of the restaurant including, Togo specialist, hosting, as well as bussing when our store becomes short staffed or overwhelmed.
Doordash Driver
DoorDash
Joliet, IL, US
04.2020 - 2022
- I pick up customers food or grocery orders, thoroughly check everything is correct and then proceed to deliver the package to the right address.
Inbound Warehouse Associate
Grainger
Minooka, IL, US
05.2019 - 2020
- I am in charge of organising all shipment that come into our building while processing damaged items, miss routed items, and setting up other departments for success.
Server
Red Robin
Plainfield, IL, US
04.2018 - 08.2019
- I started off as a front of house host and after two months I was promoted to server.
- I was in charge of large sections, consisting of at least six family sized tables.
- I focussed on maintaining a positive connection with our guests, fulfilling their orders and or questions, along with keeping the restaurant stocked, ready, and cleaned.
Customer Service
Giordano's
Plainfield, IL, US
06.2014 - 12.2017
- I was responsible for answering any questions over the phone, setting up reservations in our system, pleasing upset customers, managing customer complaints, along with placing multiple orders at the time.
Customer Service
Beggar's Pizza
Plainfield, IL, US
10.2014 - 08.2015
- I handled everything and anything from setting reservations, hearing out customer complaints, managing said complaints, stocking the restaurant, and completing customer orders.
Education
High school or equivalent - undefined
Plainfield High School
Plainfield, IL05.2015
Skills
- Organizational Skills
- Time management
- Sales
- Bartending
- Restaurant Experience
- Order Picking
- POS
- Retail sales
- Serving Experience
- Customer engagement
- Customer service
- Communication skills
- Host/Hostess
Certification
- Bartender License, 2022-06-01
- Driver's License
- Boating license, 2022-06-01
- Food handler certificate
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Bartender/Server
Miller's Ale House
06.2021 - Current
Doordash Driver
DoorDash
04.2020 - 2022
Inbound Warehouse Associate
Grainger
05.2019 - 2020
Server
Red Robin
04.2018 - 08.2019
Customer Service
Beggar's Pizza
10.2014 - 08.2015
Customer Service
Giordano's
06.2014 - 12.2017
High school or equivalent - undefined
Plainfield High School