Matthew Mullenax
Las Vegas,USA
Summary
Enthusiastic and detail-oriented server known for multitasking abilities and a strong work ethic, eager to enhance guest satisfaction and contribute to team success in a bustling restaurant. Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
10
10
years of professional experience
Work History
SERVER
Maggiano's Little Italy
Summerlin, USA
08.2022 - 05.2025
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Participated in daily team meetings to discuss menu, service improvements, and restaurant goals.
BARTENDER
Old Chicago Pizza
Kansas City, USA
10.2021 - 09.2022
- Trained and supervised new bartenders on drink preparation and service techniques.
- Provided exceptional customer service by creating a welcoming atmosphere and ensuring customer satisfaction.
SERVER
Dave & Busters
Overland Park, USA
05.2020 - 10.2021
- Provided excellent customer service in a fast-paced restaurant environment.
- Assisted in training and mentoring new staff members.
SERVER/SHIFT LEADER/ BARTENDER
Chili's
Olathe, USA
01.2015 - 05.2020
- Provided excellent customer service in a high-volume restaurant, enhancing guest satisfaction and loyalty.
- Managed shift operations, ensuring smooth workflow and efficient team communication during busy hours.
- Trained and mentored new staff on company policies and service techniques to maintain consistent quality.
Education
HIGH SCHOOL DIPLOMA -
Olathe North High School
12.2014
Skills
- Bartending
- Ability to work under pressure
- Team player
- Flexibility and adaptability
- Excellent communication skills
Timeline
SERVER
Maggiano's Little Italy
08.2022 - 05.2025
BARTENDER
Old Chicago Pizza
10.2021 - 09.2022
SERVER
Dave & Busters
05.2020 - 10.2021
SERVER/SHIFT LEADER/ BARTENDER
Chili's
01.2015 - 05.2020
HIGH SCHOOL DIPLOMA -
Olathe North High School
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