Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Matthew Murray

Wentzville,MO

Summary

I am Matthew Murray, a young, enthusiastic adult, who is ready to make an impact in the real world. My past has made me the man I am today, and I wish to improve more on myself and the others around me as time goes on. I would say I am a Dynamic Assistant Manager with a proven track record at Dairy Queen Grill & Chill, enhancing customer satisfaction and fostering team growth. Skilled in customer service and staff development, I led initiatives that significantly boosted team morale and performance. Expert in problem-solving and decision-making, I thrive in fast-paced environments, driving business improvement and excellence. I worked at Dairy Queen for over 2 years, with outstanding recognition from all my crew members and bosses alike. I have made deep connections with all of my crew, making sure that their voices ar heard, and that they know they are the true backbone of what makes a good team. Leadership is important, but it's even more important to understand the job of the people you train and coach. Friendships and teamwork are some of the most important aspects of my life, encouraging me to work harder to not only make myself happy and accomplished, but to encourage my fellow colleagues, and appreciate me for my work and dedication. My personal hobbies include spending time with friends and family, playing disc golf and participating in other outdoor activities, and making sure to take care of my own personal health, as well as the people's around me. I have developed great social skills with my career and hobbies, allowing me to make many new relationships over the years, as well as being able to properly handle problematic situations in a fast and resolving manner. These are just a few of the many qualities that I bring to the table, and I hope to develop more as a person as time goes on, allowing for a great work environment, and building more strong relationships with my fellow peers.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Dairy Queen Grill & Chill
04.2022 - 12.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Courtesy Clerk

Schnucks
12.2020 - 07.2022
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Collected more than 20 shopping carts from parking lot during each trip, cleaned and dried soiled and wet carts.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Collaborated with team members to maintain a well-organized and efficient work area.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.

Education

High School Diploma -

Timberland High School
Wentzville, MO
06-2022

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Time management
  • Team motivation
  • Problem-solving
  • Staff training and development
  • Staff management
  • Team building
  • Staff development

Timeline

Assistant Manager

Dairy Queen Grill & Chill
04.2022 - 12.2024

Courtesy Clerk

Schnucks
12.2020 - 07.2022

High School Diploma -

Timberland High School
Matthew Murray