Matthew Nelson

• Managed inventory levels to ensure availability of parts and supplies.
• Provided expert advice on parts selection and compatibility for various vehicle models.
• Processed customer orders efficiently, ensuring timely fulfillment and delivery.
• Streamlined order processing procedures, enhancing operational efficiency within the department.
• Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
• Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
• Maintained a clean and organized workspace, promoting an efficient work environment conducive to productivity and accuracy.
• Collaborated effectively with colleagues in both the parts department and other areas of the business, fostering a supportive team atmosphere focused on achieving common goals.
• Reduced turnaround time for repairs by ensuring timely delivery of essential components to the service department.

Worked in service and parts as a Automotive Tech and worked in parts. Requirement for Automotive Tech program at SCC.

Summer job working construction until company went out of business.