Summary
Work History
Education
Skills
Timeline
Generic

Matthew Nicholson

Summary

Friendly and reliable Marc's offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Cashier / Customer Service Representative

Marc's
07.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Checked personal identifications during alcohol and tobacco sales.

Education

No Degree - Marketing

Normandy Highschool
2500 W Pleasant Valley Rd, Cleveland, OH 44134
06.2024

Skills

  • Coin and Currency Counting
  • Customer Transactions
  • Hospitality and Accommodation
  • Customer Service Excellence
  • Work Task Prioritization
  • Staff Training

Timeline

Cashier / Customer Service Representative

Marc's
07.2023 - Current

No Degree - Marketing

Normandy Highschool
Matthew Nicholson