Matthew Northcutt
Cheyenne,WY
Summary
Skilled Cashier with a track record of enhancing customer satisfaction and streamlining checkout processes at Maverik Adventure's First Stop. Excelled in POS system operations and inventory control, boosting sales through effective upselling techniques. Demonstrated leadership by training new staff, showcasing strong communication and organizational skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Maverik Adventure's First Stop
Cheyenne, WY
08.2024 - 12.2024
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Greeted customers promptly and responded to questions.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Discounted purchases by scanning and redeeming coupons.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
Cashier
McDonald's
Cheyenne, WY
10.2021 - 08.2022
- Trained new team members in cash register operation, stock procedures, and customer services.
- Balanced daily transactions on a computerized point-of-sale system.
- Worked closely with front-end staff to assist customers.
- Performed other duties as assigned by management.
- Resolved customer complaints professionally in accordance with company policy.
Education
High School Diploma -
East High
Cheyenne06-2024
Skills
- Product restocking
- Returns processing
- Drawer balancing
- Inventory restocking
- Cash register systems
- Point of sale operation
- Inventory control
- POS system operations
- Upselling techniques
Affiliations
- I'm striving to be a mechanic and a big saver!
Certification
- I am trained in first aid as-well as blood loss procedures and CPR.
Accomplishments
I've commonly trained new hires at both of my previous jobs, I also was a Manager in training during my last few months at McDonalds.
Timeline
Cashier
Maverik Adventure's First Stop
08.2024 - 12.2024
Cashier
McDonald's
10.2021 - 08.2022
High School Diploma -
East High
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