Matthew Novak
Greenfield,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Store Associate
Conner Prairie
Fishers, Indiana
03.2026 - Current
- Processed transactions accurately using point-of-sale system.
- Guided customers with inquiries and product selections, contributing to a positive visitor experience at themed historical site.
- Ensured cleanliness and organization of sales floor and merchandise displays to enhance shopping experience.
- Restocked shelves to maintain product availability, supporting seamless shopping for visitors and guests.
- Collaborated with team members to enhance customer service experience.
- Worked part-time in retail, assisting with sales and customer service.
Production Worker
Tuttles Orchards
Greenfield, IN
08.2025 - Current
- Assisted with harvesting, washing, grading, and packing produce.
- Maintained high-quality standards for vegetables and pumpkins, ensuring optimal freshness and presentation.
- Assisted in various farm operations including planting and maintenance.
- Supported farm operations by prioritizing quality and enhancing customer service experience.
- Provided excellent customer service to visitors and customers.
- Maintained cleanliness of work areas and facilities.
- Exhibited reliability and initiative in seasonal work, contributing to smooth operational flow.
Court Monitor
Sky Zone Trampoline Park
Orland Park, IL
06.2019 - 08.2019
- Enforced safety rules and maintained guest safety at a high-traffic trampoline park.
- Maintained visual supervision of trampoline courts, ensuring a safe environment.
- Enforced safety protocols, minimizing incidents and enhancing guest safety.
- Responded promptly to emergencies, securing guest safety.
- Provided clear instructions and safety rules to guests.
- Provided exceptional customer service, improving guest satisfaction.
- Assisted in cleaning and maintaining the trampoline area.
- Logged 25-30 hours weekly in support of daily operations.
Donation Attendant
Goodwill Industries
Orland Park, IL
05.2017 - 08.2018
- Managed donation area to align with organization's mission, ensuring safety and operational efficiency.
- Delivered exemplary customer service to encourage donor loyalty and repeat contributions.
- Educated donors on policies and programs, fostering community support and engagement.
- Sorted and organized donations to streamline processing and distribution. for efficient processing and stocking.
- Cleaned donation area to ensure a safe and welcoming environment. and organization of the donation area.
- Ensured safety by keeping walkways clear and using proper stacking techniques.
- Adhered to store closing procedures, maintaining operational standards.
- Worked an average of 25-30 hours each week in a fast-paced environment.
Education
Bachelor of Science - Sociology
Illinois State University
Normal, IL05-2023
Skills
- Inventory management
- Conflict resolution
- Safety protocols
- Organizational skills
- Teamwork and adaptability
- Critical thinking
- Effective communication
- Point-of-sale operation
Timeline
Store Associate
Conner Prairie
03.2026 - Current
Production Worker
Tuttles Orchards
08.2025 - Current
Court Monitor
Sky Zone Trampoline Park
06.2019 - 08.2019
Donation Attendant
Goodwill Industries
05.2017 - 08.2018
Bachelor of Science - Sociology
Illinois State University