Matthew O'Donnell
Huntsville,TX
Summary
Successful Sales Professional seeking to secure an opportunity with major growth potential. Committed to driving high sales volume in all work environments. Organized and patient individual polished in addressing customers wants and needs with extraordinary customer service. Flexible, hard working, and outgoing team player recognized for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
5
5
years of professional experience
Work History
Sales Associate
Silverline Trailers
Huntsville, TX
12.2022 - Current
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Tracked sales performance metrics to identify trends in the market place.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Built relationships with customers to encourage repeat business.
- Built and maintained relationships with peers and upper management to drive team success.
- Developed trusting relationships with customers by making personal connections.
- Attended weekly team meetings to review performance goals and objectives.
- Collaborated with management teams to develop innovative marketing strategies.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
Sales Consultant
Oak Creek Homes
Huntsville, TX
07.2022 - 12.2022
- Worked with fellow sales team members to achieve group targets.
- Listened to customers to understand needs and refer to optimal services.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Cultivated productive relationships with existing customers through exceptional follow-up after sales.
- Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
- Developed key customer relationships to increase sales.
- Handled credit and debit card payment processing to complete purchasing experience.
- Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
- Priced out products for customers and drew up sales paperwork.
Office Furniture Installer
HBI Solutions
Huntsville, TX
01.2020 - 06.2022
- Loaded and unloaded trucks from dock using ramps and lift gates.
- Assembled furniture prior to delivery to customer and assessed components for damage.
- Performed minor and complex repairs of furniture pieces, complying with corporate guidelines.
- Assisted customers with transporting furniture into homes and offices.
- Read and interpreted furniture prints and models for proper layout.
- Completed scheduled appointments on time to drive quality service.
- Prepared new facilities for office moves and setups by placing desks and chairs in specified areas.
- Organized inventory of shop tools and repaired materials for easy accessibility.
- Completed timesheets, bills of labor, tick sheets and inventories.
- Installed new components or replaced defective parts to restore functionality.
Education
High School Diploma -
Huntsville High School
Huntsville, TX05.2019
Skills
- Product and Service Knowledge
- Sales Closing
- Inside & Outside Sales
- People Skills
- Product Management & Pricing
- Prospecting Skills
- Customer Service
- Post-Sales Support
- Staff Training & Motivation
- Computer Skills
- Relationship Building
- Planning & Organizing
- Basic Math
- Flexible Schedule
Certifications
TWIC Card
Timeline
Sales Associate
Silverline Trailers
12.2022 - Current
Sales Consultant
Oak Creek Homes
07.2022 - 12.2022
Office Furniture Installer
HBI Solutions
01.2020 - 06.2022
High School Diploma -
Huntsville High School
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