Matthew Ogden
Boise,ID
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Shift Lead Supervisor/Delivery Executive
The STIL
04.2022 - Current
- Supervised daily operations to ensure efficiency and adherence to company policies.
- Trained and mentored new team members on operational procedures and safety protocols.
- Coordinated workflow among staff to optimize productivity during peak hours.
- Conducted regular inventory checks to maintain stock levels and reduce waste.
- Improved team efficiency by implementing effective scheduling and task delegation.
- Coordinated cross-functional teams during peak hours or special events to ensure adequate staffing coverage throughout all areas of operation.
Server/Cook Operator
Neighbor Tims BBQ
10.2023 - 03.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders efficiently, ensuring accuracy and timely delivery.
- Assisted in training new staff on restaurant procedures and service standards.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Responded promptly to guest inquiries and resolved issues to ensure satisfaction.
Sales Associate
Dance Closet
06.2020 - 12.2022
- Processed transactions accurately using point-of-sale systems to ensure efficient service.
- Maintained store cleanliness and organization to promote a welcoming environment.
- Collaborated with team members to restock shelves and display merchandise effectively.
- Contributed to inventory management by tracking stock levels and reporting discrepancies.
Education
GED -
Mountain View High School
Boise, IDSkills
- Customer service focus
- Positive attitude
- Verbal and written communication
- Problem-solving
- Conflict resolution
- Operations management
Timeline
Server/Cook Operator
Neighbor Tims BBQ
10.2023 - 03.2024
Shift Lead Supervisor/Delivery Executive
The STIL
04.2022 - Current
Sales Associate
Dance Closet
06.2020 - 12.2022
GED -
Mountain View High School