Matthew Ogunnubi

• Loaded, unloaded and moved products and materials by hand or using trucks and other equipment.
• Packaged items for shipment according to customer specifications.
• Communicated effectively with supervisors regarding work progress and any issues that arose during shifts.
• Processed orders accurately, efficiently and within specified timeframes.
• Utilized scanners and RF devices for tracking purposes.
• Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.

• Managed daily cash intake by counting out registers and tabulating profits.
• Reinforced rules to promote superior employee performance.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Coached employees on interactions with customers to drive exceptional service.
• Taught staff upselling techniques to meet revenue targets.
• Managed schedules, accepted time off requests and maintained coverage for shifts.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Recruited and trained new employees to meet job requirements.

During my time at Sky Zone, I have had the opportunity to work from being a flight crew member to being one of the key shift leads, to now training my peers to do the same thing and to go above and beyond expectations. Also, I have experience in using a pallet jack to movie items in and out of the facility.