Matthew Oliver
Elkton,MD
Summary
Accomplished Sales Representative offering experience in attracting new clients and sourcing opportunities by developing successful sales strategies. Eager to bring energy and ability to positively impact colleagues and drive individual sales goals. Polished in promoting and marketing products as well as maintaining and building brand presence. Proficient in CRM and Salesforce coupled with excellent knowledge of various sales and negotiation techniques. Maintained and executed professional business understanding as well as a consultative selling approach. Skilled in developing new business, listening and understanding customer needs, and executing strategies.
Overview
14
14
years of professional experience
Work History
Field Account Manager
LexisNexis Risk Solutions
Alpharetta, GA
09.2019 - Current
- Sustain and grow customer and client relations through all communication channels.
- Helped customers understand all product offerings and the best available options for their needs.
- Created and delivered presentations to decision-makers.
- Performed product demonstrations to help drive sales and product adoption.
- Supported the evaluation of new products and their impact on our customers.
- Worked closely with the services team to meet customer expectations, resulting in an annual retention rate of 90%
- Assisted in retaining over $25MM in revenue annually through training, account updates, and product offerings
- Review customer invoices to ensure proper billing for each cycle
- Exceed monthly and annual revenue objectives
- Oversee all Salesforce forecasting activities for my clients/accounts.
- Traveled throughout assigned territory to leverage leads and visit existing customers.
- Cultivated new leads through the application of LinkedIn and Salesforce strategies.
Fraud Supplier Service Manager Lead
Barclaycard US
Wilmington, DE
04.2011 - 09.2019
- Manage and oversee vendor-related projects specific to Fraud impacts
- Coordinate applicable and necessary resources for implementing projects
- Knowledge of all managed vendor contract procedures and negotiation techniques
- Monitor all aspects of vendor engagement and timelines
- Analyze production reports and work on improvement of operational efficiency based on available solutions from vendors
- Administer vendor contracts and participate in contract renewal negotiations
- Analyze first reports of loss and underlying file material to uncover suspicious activities
- Established and maintained strong working relationships with appropriate industry groups, governmental agencies, and law enforcement.
- Inspected operations of the bank and checked for accuracy for legal, regulatory, risk, and government compliance.
Sales Manager
Anderson Homes
Middletown, DE
11.2009 - 06.2010
- Negotiated contracts to build new construction homes.
- Build portfolios of potential clients and pursue new business and new customers.
- Organized promotional events and interacted with the community to increase sales volume.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Oversee production and completion of sale from contact to settlement.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
Bachelor of Arts - Business Management and Marketing
Northwood University
West Palm Beach, Florida10.2002
Skills
- Sales Presentations
- Sales Reporting
- Client acquisition
- CRM software proficiency
- Sales Forecasts
- Product Training
- Contract Negotiations
- Product Demonstrations
- Revenue Generation
- Lead Generation
Other Training Skills
- Strong ability to work under time constraints.
- Extensive Fraud knowledge through practical use of applications
- Specialization in banking practices related to fraud.
- Detail-oriented
- Salesforce
- Excellent investigative and problem-solving skills
- Patient, matured, with high perseverance and a passion for winning
- Proficient in Microsoft Excel, PowerPoint, Outlook, TSYS, LexisNexis Solutions, and various other fraud online research tools.
Football, Baseball, and Basketball coach in my community.
I have been coaching sports to the youth in my community for 6 total seasons from the age of 3 to 13.
Timeline
Field Account Manager
LexisNexis Risk Solutions
09.2019 - Current
Fraud Supplier Service Manager Lead
Barclaycard US
04.2011 - 09.2019
Sales Manager
Anderson Homes
11.2009 - 06.2010
Bachelor of Arts - Business Management and Marketing
Northwood University