Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew O’Neal

Sioux Falls,SD

Summary

Dynamic leader with a proven track record at FedEx Freight, adept in operations management and employee development. Excelled in enhancing safety oversight and logistics coordination, achieving significant improvements in efficiency. Skilled in fostering team training and engagement, ensuring high-quality customer deliverables. Expertise in compliance management and process optimization, driving operational excellence.

Overview

16
16
years of professional experience

Work History

Operations Supervisor

FedEx Freight
08.2020 - 11.2024
  • Led and developed a team of 100+ employees for improved retention and growth.
  • Directed employees on how to use equipment properly and safely.
  • Supervised employee performance, focusing on quality and safety.
  • Monitored and addressed unsafe conditions promptly.
  • Planned and scheduled manpower to ensure timely and damage-free deliveries.
  • Built strong relationships with business partners to meet service standards.

Director of Sports and Recreation

Marshall Area YMCA
07.2018 - 06.2020
  • Administer, direct and supervise YMCA swim lesson program according to YUSA standards
  • Develop and implement an innovative annual junior lifeguard program that feeds into staffing structure
  • Oversee Aquatics and Sports programming
  • Supervision of 20-30 staff

High Balance Collector

US Bank Equipment Finance
05.2017 - 02.2019
  • High balance portfolio management
  • Account resolution for businesses
  • High volume outbound calls in order to collect debts or create solutions for customers based on their needs or situation

Yeoman 2nd Class (E5)

United States Navy
12.2008 - 09.2014
  • Preparing, typing and routing correspondence and reports
  • Organizing and maintain files- including personnel and secret documents
  • Receiving office visits and handling telephone communications
  • Performing office personnel administration
  • Maintaining records and official publications

Education

BS - Human Psychology

University of South Dakota
05-2026

BS - Business Administration, Marketing

University of Illinois Champaign- Urbana
Champaign, IL
06.2016

Skills

  • Logistics coordination
  • Customer relationship management
  • Process optimization
  • Team Training
  • Technology
  • Operations management
  • Employee development
  • Compliance management

Timeline

Operations Supervisor

FedEx Freight
08.2020 - 11.2024

Director of Sports and Recreation

Marshall Area YMCA
07.2018 - 06.2020

High Balance Collector

US Bank Equipment Finance
05.2017 - 02.2019

Yeoman 2nd Class (E5)

United States Navy
12.2008 - 09.2014

BS - Human Psychology

University of South Dakota

BS - Business Administration, Marketing

University of Illinois Champaign- Urbana

Similar Profiles

CREATE PROFILE
Matthew O’Neal