Matthew Panke
Jersey Village,Texas
Summary
Senior Account Executive with successful background in account management, team leadership and promotional oversight. Capitalize on persuasive communication skills to negotiate contracts and lead teams through challenging objectives. Trend-savvy Senior Account Executive knowledgeable about driving business growth with creative strategies.
Overview
12
12
years of professional experience
Work History
Senior Account Executive
YRC Freight
Houston, Texas
01.2019 - Current
- Maintained relationships with established accounts and prospected new accounts by calling on customers and engaging prospects in person
- Proactively negotiated profitable contracts for all services and performed cold-calling to expand territory sales
- Maintained book of business valued at over $6,000,000.00
- Tackled customer concerns and responded to inquiries within one hour to provide immediate issue resolution
- Mentor team of 5 account executives while also training new hires on CRM/Mainframe and selling techniques used in the Freight Industry
Account Executive
YRC Freight
Irving, TX
01.2017 - 12.2018
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads
- Delivered high level of service to clients to both maintain and extend relationships for future business opportunities
- Managed a portfolio of 50+ key accounts and $3.9 million in sales
- Negotiated prices, terms of sales and service agreements
- Contacted new and existing customers to discuss how their needs could be met through specific products and services
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory
Sales Executive
YRC Freight
Dallas, Texas
06.2016 - 12.2016
- Competitively prospected new and old business in the local Dallas area
- Actively cold called 20 potential clients each day to establish new business
- Answered customers' questions regarding services and prices available through YRC Freight
- Drafted sales proposals for potential new business
- Maintain a 24/7 availability for customer questions and concerns
Restaurant Manager
Jason's Deli
Dallas, Texas
01.2015 - 06.2016
- Average 50+ hours each week
- Directed staff in daily work assignments to maximize production
- Managed and maintained food and labor costs on daily basis
- Responsible for ordering produce and paying bills
- Trained new incoming managers and employees
- Responsible for addressing customer needs and complaints each day
- Made sales calls with catering sales team as training
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
Front Desk Attendant/Valet
Overton Hotel and Conference Center
Lubbock, Texas
06.2011 - 05.2013
- Worker average of 30+ hours per week
- Helped guests to their rooms, parked valet cars, picked up and dropped off guest at the airport by shuttle, Trained new bell staff employees on how to approach guests, the proper way of communicating with guests, opening and closing duties, filling out the shuttle log
- Trained as Front Desk attendant and PBX operator
- Assisted guest with check-in and check-out processes
- Assisted guest on telephone with making reservations, problems with their stay, connecting in-coming calls to guest rooms
Education
Bachelor of Science - University Studies
Texas Tech University
Lubbock, TX2014
Skills
- Presentation Skills Knowledgeable in CRM, Mainframe, CSC
- Critical Thinking Proficiency In Microsoft Office
- Leadership Non-Verbal Communication
- Creativity Business development
- Energetic and driven Customer rapport
- Business development and planning
- Problem Solving
- Prospecting abilities
- Sales strategies implementation
Timeline
Senior Account Executive
YRC Freight
01.2019 - Current
Account Executive
YRC Freight
01.2017 - 12.2018
Sales Executive
YRC Freight
06.2016 - 12.2016
Restaurant Manager
Jason's Deli
01.2015 - 06.2016
Front Desk Attendant/Valet
Overton Hotel and Conference Center
06.2011 - 05.2013
Bachelor of Science - University Studies
Texas Tech University
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