Matthew Parris
Client And Field Services
Liberty,SC
Summary
Ambitious professional offering more than 8 years of experience working in demanding, deadline-driven environments. Highly skilled in customer satisfaction, project communication, and delivering accurate, dependable results. Currently pursuing a Business Administration degree from The Citadel and looking to find a position to apply those studies. Eager to acquire new skills and and conquer new challenges.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Regional Field Representative
Beckart Environmental
Kenosha, WI
03.2022 - Current
- Performed troubleshooting and diagnostics of
malfunctioning equipment, machinery, tools
and components. - Limited process gaps by accurately training
teams on equipment usage best practices. - Limited process gaps by accurately training
teams on equipment usage best practices. - Fulfilled customer queries over phone, in-person
and through email to provide and maintain
highest level of customer care.
Field Technician / Client Services
Pace Analytical, Shealy Environmental Services
Columbia, SC
05.2018 - Current
- Work with different industrial and municipal clients to assist with wastewater monitoring requirements.
- Created and maintained technician schedules to accurately meet client needs - servicing over 10 - 15 clients daily.
- Perform troubleshooting and diagnostics of malfunctioning equipment, machinery, tools and components.
Department Head / Certified Framer / Store Setter
Hobby Lobby
Easley, SC
08.2014 - 05.2018
- Worked with customers to help design and create exceptional custom framing packages that met customers’ needs aesthetically and stayed within budget.
- Traveled to new stores and stores that were relocating to work in a team to ensure that stores were properly laid out, stocked, and ready for grand opening.
- Supervised groups of 2-4 temporary hires and established routines for successful department operation.
Store Manager
Sub Station II
Easley, SC
06.2013 - 06.2014
- Directly supervised 6 – 7 employees, evaluating employee performance and directing employees in proper procedures.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Managed inventory control, cash control and store opening and closing procedures.
Education
Bachelor of Science - Business Administration
The Citadel
Charleston, SC 01.2022 - Current
Associate of Science - Science
Tri-County Technical College
Pendleton, SC 01.2021 - 08.2021
High School Diploma -
Wren High School
Piedmont, SC 01.2002 - 01.2006
Skills
Customer Relations
undefinedAdditional Information
- Personal references available upon request
Quote
"You miss 100% of the shots you don't take. - Wayne Gretzky"
Michael Scott
Timeline
Regional Field Representative
Beckart Environmental
03.2022 - Current
Bachelor of Science - Business Administration
The Citadel
01.2022 - Current
Associate of Science - Science
Tri-County Technical College
01.2021 - 08.2021
Field Technician / Client Services
Pace Analytical, Shealy Environmental Services
05.2018 - Current
Department Head / Certified Framer / Store Setter
Hobby Lobby
08.2014 - 05.2018
Store Manager
Sub Station II
06.2013 - 06.2014
High School Diploma -
Wren High School
01.2002 - 01.2006