Matthew Perez
The Bronx,NY
Summary
Experienced and versatile worker with a diverse background in retail and youth leadership. Performance-driven Associate with record of accomplishments in connecting with customers and driving remarkable sales. Additionally, served as an After School Group Leader, creating a safe environment while fostering children's development. Organized and patient individual polished in handling customer complaints and keeping up with inventory. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Footlocker
New York, NY
08.2022 - Current
- Enthusiastic and reliable Sales Associate, dedicated to providing excellent customer service and premium product.
- Demonstrated product features and benefits for customers' needs.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Worked along side Loss Prevention to stop
theft, and ensuring a safe shopping experience for customers. - Handled customer complaints in a professional manner.
After School Group Leader
MMCC
Bronx, NY
02.2022 - 04.2022
- Experience in managing and mentoring elementary school children.
- Provided assistance with conflict resolution among team members.
- Conducted and engaged in educational activities that promote social, emotional, and intellectual development.
- Excellent communication and interpersonal
skills, with a proven track record of building positive relationships with students, parents,
and staff.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
New York, NY05-2026
High School Diploma -
New Visions Charter High School AMS
Bronx, NY09-2022
Skills
- Time Management
- Positive and professional
- Decision-making skills
- Teamwork and Cooperation
- Product Sales
- Written and oral communication skills
- Conflict Resolution
- Theft detection
Certification
- NYS Security Guard License [8 Hour Pre-Assignment Training & 16 Hour On-the-Job Training]
References
- Gianna Lall from Footlocker
Gianna1128@gmail.com | 917-455-8673
- Adimar Sanchez from Footlocker
Adimar9194@gmail.com | 646-626-2741
Timeline
Sales Associate
Footlocker
08.2022 - Current
After School Group Leader
MMCC
02.2022 - 04.2022
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
High School Diploma -
New Visions Charter High School AMS
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