Matthew Petersen

• Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
• Served as a mentor teacher for new and existing employees, providing guidance and support.
• Helps with other duties as required such as customer service by fulfilling orders and managing employees when management is not present.

Was responsible for finding and maintaining good customer relations with clients.

Was responsible for ensuring customer satisfaction and repeat business in the crowded field.

Communication skills were key as I had to constantly update owners and give them peace of mind on how their dogs were doing while they were away.

was responsible for scheduling my own shifts.

Was responsible for performing any number of needed task to ensure customer satisfaction.

Was responsible for managing a department for over 10 years-and ensuring in stock items and good inventory practices.

Was responsible for giving feedback on how the department was running and ways to improve.

Was responsible for weekly meetings with upper management to help improve the company.