Matthew Pough
Jacksonville,FL
Summary
Dynamic Hub Supervisor with a proven track record at UPS, enhancing operational efficiency through process improvements and effective team management. Skilled in workplace safety and compliance, I excel in training and mentoring staff, fostering employee engagement, and optimizing workflows to achieve timely delivery and high standards.
Overview
6
6
years of professional experience
Work History
Hub Supervisor
UPS
Jacksonville, FL
04.2021 - Current
- Supervised daily operations to ensure timely package sorting and delivery.
- Led team meetings to enhance communication and resolve workflow issues.
- Implemented process improvements that increased operational efficiency across the hub.
- Trained and mentored new staff on safety protocols and best practices.
- Coordinated with management to optimize staffing levels during peak periods.
- Developed training materials to streamline onboarding processes for new employees.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and offering constructive feedback.
Packing, Shipping, and Receiving Assembler
Amazon
Jacksonville, FL
09.2020 - 02.2021
- Operated packaging machinery to ensure efficient and accurate assembly of products.
- Packaged items securely for shipping, adhering to company safety standards.
- Assisted in inventory management by accurately labeling and organizing incoming shipments.
- Conducted quality checks on packed items to maintain high product standards.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
Package Handler
Fed Ex Ground
Jacksonville, FL
04.2020 - 08.2020
- Loaded and unloaded packages efficiently to meet daily shipping quotas.
- Operated material handling equipment safely to facilitate package movement.
- Sorted packages accurately based on destination and delivery service requirements.
- Collaborated with team members to maintain workflow efficiency during peak hours.
- Conducted routine inspections of equipment to ensure optimal performance and safety standards.
Education
High School Diploma -
William M. Raines High School
Jacksonville, FL05-2020
Skills
- Workplace safety
- Operational excellence
- Team management
- Software knowledge
- Compliance management
- Employee engagement
- Teamwork
- Teamwork and collaboration
- Time management
Timeline
Hub Supervisor
UPS
04.2021 - Current
Packing, Shipping, and Receiving Assembler
Amazon
09.2020 - 02.2021
Package Handler
Fed Ex Ground
04.2020 - 08.2020
High School Diploma -
William M. Raines High School