Matthew Poxon
Stony Brook,NY
Summary
Dedicated professional with a proven track record at Atlantis Custom Pools & Spas, enhancing customer satisfaction and streamlining repair processes. Skilled in customer service and time management, adept at addressing service requests with attention to detail. Achieved increased project efficiency, demonstrating strong relationship-building and diagnostic abilities.
Overview
2
2
years of professional experience
Work History
Big Ticket Merch Associate
Home Sense
06.2024 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size.
- Unloaded delivery trucks
- Completed durable furniture assemblies with hand tools.
- Increased production efficiency by assembling components quickly and accurately.
Apprentice/Technician
Atlantis Custom Pools & Spas
07.2022 - 08.2024
- Improved customer satisfaction by promptly addressing service requests and providing accurate diagnostic information.
- Streamlined repair processes by maintaining detailed records of completed tasks and sharing insights during team meetings.
- Increased efficiency in project execution by preparing necessary tools and materials prior to starting each task.
- Built strong relationships with clients through professional communication, attentive listening, and prompt resolution of concerns.
Education
Ward Melville High School
East Setauket06-2025
Skills
- Customer Service
- Time Management
- Attention to Detail
- Positive Customer Engagement
- Honest and Dependable
- Friendly and Helpful
Timeline
Big Ticket Merch Associate
Home Sense
06.2024 - Current
Apprentice/Technician
Atlantis Custom Pools & Spas
07.2022 - 08.2024
Ward Melville High School
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