Matthew Randall
Norman
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
Work History
General Manager
Ted Moore Auto Group
Norman
11.2018 - Current
- Led daily operations to ensure efficient service delivery for automotive sales.
- Managed staff scheduling and performance to optimize team productivity and morale.
- Oversaw inventory management to maintain adequate stock levels and minimize shortages.
- Collaborated with vendors to negotiate favorable terms and enhance supplier relationships.
- Developed training programs to enhance employee skills and customer service techniques.
- Facilitated team meetings to promote communication and align departmental goals effectively.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Formed and sustained strategic relationships with clients.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Delegated work to staff, setting priorities and goals.
General Sales Manager
Battison Honda
Oklahoma City
03.2017 - 11.2018
- Directed sales strategies to enhance customer engagement and satisfaction.
- Managed team performance through regular training and coaching sessions.
- Analyzed market trends to identify new sales opportunities and strategies.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Identified weaknesses and implemented sales and business practices training to improve performance.
- Monitored customer satisfaction levels and took corrective action when needed.
- Maintained accurate records of all transactions in the company's CRM system.
- Reviewed KPIs daily and implemented critical adjustments to increase performance for each metric.
- Managed staff of 15 sales representatives, providing guidance and support as needed.
- Defined goals and objectives to generate significant amounts annually in sales revenue.
- Coached, developed and motivated team to achieve revenue goals.
- Gained market share in new sales performance through aggressive team training.
- Built sales forecasts and schedules to reflect desired productivity targets.
Finance Director
Byford Auto Group
Chickasha
06.2016 - 03.2017
- Developed annual budgets aligning with company financial goals.
- Analyzed financial reports to provide insights for decision-making.
- Managed cash flow to ensure operational efficiency across departments.
- Oversaw compliance with financial regulations and reporting standards.
New Car Director
Group 1 Automotive
Edmond
02.2014 - 05.2016
- Managed new car inventory and ensured optimal stock levels.
- Developed pricing strategies for competitive market positioning.
- Oversaw sales team training on product knowledge and customer service.
- Developed and implemented new car sales strategies to maximize profits.
- Developed an effective system for tracking customer inquiries about upcoming releases or special offers associated with buying a brand-new vehicle.
- Led weekly meetings with staff members in order to review progress towards achieving monthly targets for selling new cars.
- Organized promotional events to increase awareness of available new car models.
- Resolved customer complaints regarding sales and service.
- Coached, developed and motivated team to achieve revenue goals.
- Enhanced sales volume through skilled support to both new and inactive customers.
Frac Equipment Operator
Schlumberger
El Reno
01.2013 - 12.2013
- Operated hydraulic fracturing equipment during high-pressure operations.
- Conducted pre-operation inspections to ensure equipment safety and functionality.
- Collaborated with crew members to execute fracturing jobs efficiently.
- Communicated effectively with field supervisors to report operational status updates.
- Maintained equipment cleanliness and performed routine maintenance tasks.
- Operated frac pumps to inject fluids into wells at specified pressures and rates.
- Filled tanks of varying types and sizes using various hoses, nozzles and fittings.
- Utilized pipes, wrenches, and other hand tools safely and effectively.
Salesperson/Sales Manager
Automax Hyundai
Norman
03.2010 - 12.2012
- Assisted customers in selecting vehicles based on their needs and preferences.
- Provided detailed information on vehicle features, pricing, and financing options.
- Conducted test drives to demonstrate vehicle performance and comfort.
Deputy Sheriff
Cleveland County Sheriff's Office
Norman
03.2008 - 03.2010
Education
Criminal Justice
University of Oklahoma
Norman, OK 08.2008 - 03.2010
Some College (No Degree) - Police Science
OSU OKC
Oklahoma City, OKSkills
- Operations management
- Inventory control
- Negotiation skills
- Sales strategy
- Team building
- Employee training
- Effective communication
- Problem solving
- Client relations
- Marketing
- Effective leader
- Supervision and training
- Budget forecasts
- Performance improvements
- Leader
- Human resources leadership
- Sales team development
- Motivation
- Dealership management
- Staff development
- Sales planning and implementation
- Employee scheduling
- Sales
- Networking
Languages
English
Full Professional
Affiliations
- Kids and sports
- Committed to consistent strength training and physical fitness, demonstrating discipline, consistency, and goal setting
- Focused on building mental toughness and resilience through structured workout programs
Personal Development & Growth
- Actively study leadership, sales strategy, and mindset development to continuously improve performance
- Apply learned principles daily to enhance decision-making, communication, and team leadership
Community Involvement
- Engage in local community support efforts and dealership-related outreach initiatives
- Participate in events that build relationships and give back to the community
Mentorship & Coaching
- Provide guidance and mentorship to peers and team members both inside and outside the workplace
- Passionate about helping others grow in confidence, performance, and career progression
Networking & Relationship Building
- Build strong professional relationships through consistent networking and community engagement
- Leverage connections to create new opportunities and drive mutual success
Timeline
General Manager
Ted Moore Auto Group
11.2018 - Current
General Sales Manager
Battison Honda
03.2017 - 11.2018
Finance Director
Byford Auto Group
06.2016 - 03.2017
New Car Director
Group 1 Automotive
02.2014 - 05.2016
Frac Equipment Operator
Schlumberger
01.2013 - 12.2013
Salesperson/Sales Manager
Automax Hyundai
03.2010 - 12.2012
Criminal Justice
University of Oklahoma
08.2008 - 03.2010
Deputy Sheriff
Cleveland County Sheriff's Office
03.2008 - 03.2010
Some College (No Degree) - Police Science
OSU OKC