Matthew Raucci
Hilton Head Island,SC
Summary
Enthusiastic Bartender willing to go above and beyond in order to achieve customer satisfaction. Have been trained by some very successful bartenders and GM's, always looking to learn something new or take on a new challenge. Knowledgeable in both FOH and BOH operations.
Overview
6
6
years of professional experience
Work History
Front of House Manager
Indigo Run Golf Club
02.2024 - 07.2024
- Created the floor plan for the servers, ie. which sections the servers got to take care off.
- Placed name cards for the members reserved sections.
- Coordinated with members to setup private/ holiday events.
- In charge of liquor and beer orders/ inventory with my boss.
- Stepped in to serve or bartend when I was asked to.
- In charge of opening and closing.
- Did the server reports at the end of shift.
Club House Manager
Brown Group
02.2022 - 01.2024
- Created food menus daily for members to either enjoy at the “turn” or afterwards for a late lunch.
- Helped the team create cocktails seasonally for the members to enjoy.
- Was in charge of food and alcohol inventory. Also did the liquor and beer ordering after meeting with reps.
- Maintained healthy relationships with members.
- Setup private events for the night time to ensure members and guests felt at home.
Bar Manager
Rockfish Seafood And Steaks
02.2022 - 08.2022
- Closed out cash register and prepared cashier report at close of business.
- Kept stock of inventory (beer, wine, liquor, bitters, etc..)
- Designed special drink and cocktail offerings on monthly basis to keep things fresh.
- Processed in-house batching of syrups, tonics, tinctures, bitters and infusions.
- Kept guests entertained while maintaining the bar, service well and the lounge.
Lead Bartender
Dtour Martini Bar
03.2019 - 12.2021
- Threw private parties for work celebrations, engagements and holidays.
- Was in charge of counting the drawer back and doing Cash and Clockout reports.
- Designed the cocktail menu and changed it out seasonally.
- Worked with my co-workers to ensure all guests were beyound satisfied with service, cocktails and food.
- Made the schedule bi-weekly to ensure employees had enough time to swap shifts.
- In charge of inventory/ordering liquor based on customer demands.
Bartender
Patina 250
05.2018 - 01.2019
- Had wine meetings with our Somalier, and retained knowledge on a 300 bottle wine menu.
- Learned how to create craft cocktails on the spot using over 15 different types of bitters.
- Worked brunch solo, so I was in charge of Bar/Service Bar and Lounge.
- Had to be a strong multi-tasker.
Education
High School Diploma -
Hilton Head Island High School
Hilton Head Island, SC06.2010
Skills
- Issue Resolution
- Guest Satisfaction
- Suggestive Selling
- Delegating Assignments and Tasks
- Money Handling
- Front of House Management
- Cocktail Knowledge
- Menu Updating
- Liquor Law Compliance
Timeline
Front of House Manager
Indigo Run Golf Club
02.2024 - 07.2024
Club House Manager
Brown Group
02.2022 - 01.2024
Bar Manager
Rockfish Seafood And Steaks
02.2022 - 08.2022
Lead Bartender
Dtour Martini Bar
03.2019 - 12.2021
Bartender
Patina 250
05.2018 - 01.2019
High School Diploma -
Hilton Head Island High School
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