Matthew Reynolds
Old Saybrook,CT
Overview
32
32
years of professional experience
Work History
General Manager
Taylor Oil Northeast
Portland, CT
01.1998 - Current
- Direct operations across CT, MA, and RI, managing an administrative staff of 8 and a fleet of 15 drivers.
- Oversee inventory planning, pricing/margin strategies, dispatch/routing, fleet management, billing, A/P, A/R, sales, and customer service.
- Lead and mentor a sales team focused on consultative selling, aligning products/services to client needs.
- Use performance metrics (KPIs, delivery analytics) to drive continuous quality improvements and customer-centric service.
- Streamlined processes to achieve a lean operational model while boosting customer satisfaction.
- Grew client base by 125 new accounts and increased annual revenues from $900K to $1.5M.
- Maintained 90%+ customer retention rate across acquired accounts.
- Promoted from Sales Representative Rhode Island Branch Manager → General Manager.
- Major distributor of diesel fuel for trucking and construction companies.
Sales Representative
Cintas Corporation
Branford, CT
01.1995 - 01.1998
- Marketed services to diverse industries (factories, restaurants, hospitals).
- Managed client routes while upselling and cross-selling within existing accounts.
- Consistently grew customer base by 3% annually.
- National provider of uniforms and facility services.
Timeline
General Manager
Taylor Oil Northeast
01.1998 - Current
Sales Representative
Cintas Corporation
01.1995 - 01.1998