Matthew Rivera
Wichita Falls,Texas
Summary
Customer-oriented General Manager with 4 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
General Manager
Chipotle
01.2018 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Formulated policies and procedures to streamline operations.
- Trained new employees on proper protocols and customer service standards.
Education
Bachelor of Science - Computer Science And Programming
Midwestern State University
Wichita Falls, TX03.2026
Skills
- Interpersonal Skills
- Sales Promotion
- Budget Administration
- Vendor Partnerships
- Cost Analysis and Savings
- Leadership
- Team Training
- Employee Scheduling
- Staff Management
Timeline
General Manager
Chipotle
01.2018 - Current
Bachelor of Science - Computer Science And Programming
Midwestern State University