Matthew Rivera
Powder Springs,GA
Summary
Hardworking and dependable professional with experience in customer service, sales, and maintenance. Skilled at communicating with diverse customers, handling transactions, and working in fast-paced environments. Bilingual in English and Spanish, with proven reliability, adaptability, and a strong work ethic.
Overview
2
2
years of professional experience
Work History
Final Expense Insurance Sales Representative
Independant
08.2024 - 11.2024
- Developed communication and problem-solving skills while assisting clients with policy options.
- Managed client relationships and followed up to ensure customer satisfaction.
- Gained experience in organization, self-discipline, and meeting performance goals.
Server & Bartender
La Parilla
09.2023 - 12.2023
- Trained in multitasking while managing multiple tables and bar service.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash, card transactions, and tips accurately.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintenance Assistant
The Chicago Center
03.2023 - 08.2023
- Maintained safety conditions and standards in facility
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with building/synagogue upkeep
Education
Carmel Catholic Highschool
Mundelein, IL05-2022
Skills
- Goal oriented
- Bilingual: English & Spanish
- Customer service & communication
- Sales and client relations
- Team collaboration & reliability
- Able to lift and stock merchandise
- Flexible schedule
- Cash handling & POS operation
Timeline
Final Expense Insurance Sales Representative
Independant
08.2024 - 11.2024
Server & Bartender
La Parilla
09.2023 - 12.2023
Maintenance Assistant
The Chicago Center
03.2023 - 08.2023
Carmel Catholic Highschool
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