Matthew Roberts
Lake Worth
Summary
Results-driven Pharmaceutical Sales Representative with a proven track record of supporting healthcare providers through complex drug shortages and supply chain challenges. Skilled in delivering timely solutions, educating clinical staff on therapeutic alternatives, and maintaining compliance with industry regulations. Known for building strong relationships with key stakeholders and cross-functional teams to ensure optimal patient outcomes. Adept at navigating high-pressure environments with professionalism, precision, and a deep understanding of pharmaceutical products and distribution logistics.
Overview
8
8
years of professional experience
Work History
Pharmaceutical Sales Representative
Skyline Pharmaceuticals
01.2022 - Current
- Serve as a key liaison between healthcare providers and pharmaceutical manufacturers to address and resolve critical drug shortages.
- Provide real-time updates and guidance to medical professionals on alternative therapies, backorder timelines, and product availability.
- Collaborate with supply chain, logistics, and medical affairs teams to ensure timely delivery of high-priority medications.
- Monitor and report trends in demand and inventory disruptions, contributing to strategic planning and allocation decisions.
- Maintain up-to-date knowledge of industry regulations, market conditions, and therapeutic categories to support clinical decision-making during shortages.
- Build and nurture relationships with key accounts, ensuring customer satisfaction through proactive communication and support during supply challenges.
Sales Representative
Vivint Smart Home
04.2021 - 09.2021
- Enthusiastic and motivated Door to Door salesman. Day to day responsibilities consisted of pitching homeowners our product, building value by presenting, qualifying the homeowner via credit check, strategically convincing customers why they should purchase with us, and finally closing the deal.
- Effective Families Protected (Accounts): 40 / Total Equipment Sold: Over $85,000
- Ranked the #1 rookie in our office for the month of August 2021.
- Contact homeowners and build rapport to generate interest in smart home security.
- Adapt to different demographics/areas and make changes to the pitch when needed.
- Explain products to homeowners & create a package based off their needs.
- Resolve customer concerns and questions promptly to maintain customer satisfaction.
Legal Assistant
Sokoloff Remtulla Law Firm
07.2019 - 06.2020
- Personable legal assistant who displays the utmost level of professionalism and confidentiality. Follows directive and excels in high-pressure situations. Support's attorneys by performing administrative, clerical, and accounting functions, draft litigation documents to be submitted to judges, county clerk's, and clients.
- Experience using UPS, Perfect Practice, and Florida e-filing portal
- Drafting legal documents
- Checking deadlines
- Excellent communication skills
- Prepared legal foreclosure documents
- Managed communication with Judicial Assistants and clients
Lead Host
Olive Garden
04.2017 - 05.2019
- Assists the managers as well as delegates responsibilities to fellow employees. Acts as a leader for staff members and other hosts during busy hours for guidance and ensures composure around the restaurant. The lead host plays a vital role in the restaurant ensuring the highest quality of service is provided to the guests. A summary of the lead host's is stated as:
- Assigns work tasks and coordinates activities of dining room personnel to deliver prompt, courteous service to guests.
- Supervises server balance and monitors table turnover to provide accurate and satisfactory guest seating.
- Monitors dining room and guest flow to maximize table usage and minimize wait times.
- Takes reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Cultivates positive guest relations by managing information and orchestrating timely seating.
Intern
Lee County Courthouse
08.2018 - 12.2018
- As an intern at the Lee County Courthouse, I worked closely with the Administrative Office of the Court's. My supervisor was aware of my interest in the legal field, and I was assigned to the Public Defender's office as well as the State attorney's office. I spent considerable amount of time shadowing attorneys, attending court cases, assisting in legal work, and overall gaining a familiarity of how the court system works.
Education
Bachelor's - CRIMINAL JUSTICE
FLORIDA GULF COAST UNIVERSITY
Fort Myers, FL01.2019
Skills
- Microsoft Office (5 years)
- Customer Service
- Microsoft Outlook
- Typing
- Filing
- Scheduling
- Legal Drafting
- Clerical Experience
- Legal Research
- Adobe Acrobat
- Sales strategies
- Market research
- Customer engagement
- Territory management
- Product promotions
Accomplishments
Rookie of the Year, Skyline Pharmaceuticals, 2022 – Recognized for exceptional first-year performance and sales growth in a highly competitive space. Award is based on Profit, New Accounts, and sales orders.
Best Attendance, Skyline Pharmaceuticals, 2022–2025 - Honored for perfect attendance and consistent reliability, demonstrating strong work ethic and commitment to team success. I have earned this accomplishments 3 years in a row.
Trailblazer Award, Skyline Pharmaceuticals, 2024 - Recognized for continued success, leading company in profits and purchase orders for one of our campaigns. Also pioneered various cost saving opportunities for health systems.
100K Club, Skyline Pharmaceuticals, 2025 - Generated over $100,000 in profit in a single month, exceeding sales targets and demonstrating strong territory management and customer relationship skills. Hitting this metric is coveted, I was one of only a few reps who have achieved this in company history.
Timeline
Pharmaceutical Sales Representative
Skyline Pharmaceuticals
01.2022 - Current
Sales Representative
Vivint Smart Home
04.2021 - 09.2021
Legal Assistant
Sokoloff Remtulla Law Firm
07.2019 - 06.2020
Intern
Lee County Courthouse
08.2018 - 12.2018
Lead Host
Olive Garden
04.2017 - 05.2019
Bachelor's - CRIMINAL JUSTICE
FLORIDA GULF COAST UNIVERSITY