Matthew Robinson
Berkley,MI
Summary
Experienced in volunteer coordination and hospitality, possessing a unique blend of interpersonal, organizational, and customer relation skills. Eager to leverage my background in managing diverse teams and delivering exceptional service. Adept at fostering collaboration, problem-solving, and adapting to dynamic environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Underwriter
United Wholesale Mortgage
01.2025 - Current
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Determined and documented loan conditions and communicated requirements and decisions.
- Evaluated loan applications for affordability and conformance with underwriting guidelines.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
Front Desk Associate
Marriott International
05.2022 - 08.2024
- Coordinated with other departments to ensure a smooth and seamless guest experience
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Received cross training in additional services such as housekeeping, restaurant, back office training, and night audit
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Youth Volunteer Coordinator
Eagle Bay Cub Scout Day Camp
07.2017 - 09.2021
- Oversaw a volunteer program that encouraged youth to give back to their community and develop a sense of self-worth
- Led setup, day-to-day operations, and tear down of summer camp with approximately 400 attendees spanning approximately 800 acres
- Enforced legal and organizational standards relating to youth labor and volunteers
Education
Bachelor of Arts - Political Science
Miami University
Oxford12.2024
Skills
- FOSSE Hotel Software
- Macros Restaurant Software
- Multitasking capabilities
- Conflict resolution
- Problem-solving abilities
- Time Management
- Data entry efficiency
- Analysis Skills
Certification
- Driver's License
- Eagle Scout Certification
Timeline
Underwriter
United Wholesale Mortgage
01.2025 - Current
Front Desk Associate
Marriott International
05.2022 - 08.2024
Youth Volunteer Coordinator
Eagle Bay Cub Scout Day Camp
07.2017 - 09.2021
Bachelor of Arts - Political Science
Miami University
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