Matthew Rockwell
Gardner,KS
Summary
Proven Server at Buffalo Wild Wings, adept in safe food handling and delivering exceptional customer service, enhancing dining experiences through expert order management and hospitality. Skillfully managed food allergy concerns, boosting customer trust. Excelled in sales techniques, significantly contributing to customer satisfaction and repeat business.
Overview
2
2
years of professional experience
Work History
Server
Buffalo Wild Wings
09.2021 - 05.2023
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Olathe North Sr High School
Olathe, KS07.2024
Skills
- Table Setting
- Safe Food Handling
- Order delivery practices
- Beverage Preparation
- Supply Restocking
- Order Management
- Hospitality service expertise
- Sales Techniques
- Exceptional customer service
Automotive Technician
Attended Johnson County Community College for a year studying Mechanics. After my time at JCCC I further expanded my knowledge on the subject in the field for around a year. I finally decided that it wasn't the job field for me and now use it for my own use and family needs.
Timeline
Server
Buffalo Wild Wings
09.2021 - 05.2023
High School Diploma -
Olathe North Sr High School
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