Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Matthew Romero

San Diego,CA

Summary

Experienced manager demonstrating consistent success at Nu's Auto Repair & Body. Adept in management and team leadership, I work diligently and deploy effective communication, problem solving, and forward-thinking to achieve goals.

Overview

6
6
years of professional experience

Work History

Manager

Nu's Auto Repair & Body
San Diego, California
01.2023 - Current
  • Improved net profit by $15,000 and increased customer retention by 30% from 2023 to 2024.
  • Managed repair projects, overseeing customer communication, parts procurement, service delivery, and project timelines to ensure successful outcomes.
  • Develop and implement strategies to increase customer satisfaction and loyalty.
  • Collaborated with clients, vendors, and internal divisions to resolve concerns and negotiate effective solutions.
  • Provide leadership during times of organizational change or crisis situations.
  • Assign tasks to associates to fit skill levels and maximize team performance.
  • Diagnose and repair complex mechanical, electrical, and hydraulic systems.

Store Manager

World of Vintage T-Shirts
01.2020 - 01.2023
  • Generated a net profit of $120,000 in 2022.
  • Supervised seven sales associates and managed operations including inventory, supply chain, vendor relations, business development, sales, advertising, financial reporting, and accounts payable/receivable.
  • Utilized Microsoft Excel and Shopify for inventory management and financial tracking.

Education

Bachelor of Arts - Communication

San Diego State University
San Diego
05-2024

Associate of Arts - Communication

El Camino College
Torrance, CA
01.2021

Skills

  • Management
  • Team leadership
  • Decision making
  • Negotiation
  • Sales
  • Customer relationship management
  • Written and oral communication
  • Critical thinking
  • Problem solving
  • Strategic planning
  • Budget management
  • Risk Management

Accomplishments

• Tau Sigma National Honor Society, 08/01/22-05/01/24
• Dean's List, 08/01/20-05/01/21
• Dean's List, 08/01/22-05/01/24

Timeline

Manager

Nu's Auto Repair & Body
01.2023 - Current

Store Manager

World of Vintage T-Shirts
01.2020 - 01.2023

Bachelor of Arts - Communication

San Diego State University

Associate of Arts - Communication

El Camino College
Matthew Romero