Experienced manager demonstrating consistent success at Nu's Auto Repair & Body. Adept in management and team leadership, I work diligently and deploy effective communication, problem solving, and forward-thinking to achieve goals.
Overview
6
6
years of professional experience
Work History
Manager
Nu's Auto Repair & Body
San Diego, California
01.2023 - Current
Improved net profit by $15,000 and increased customer retention by 30% from 2023 to 2024.
Managed repair projects, overseeing customer communication, parts procurement, service delivery, and project timelines to ensure successful outcomes.
Develop and implement strategies to increase customer satisfaction and loyalty.
Collaborated with clients, vendors, and internal divisions to resolve concerns and negotiate effective solutions.
Provide leadership during times of organizational change or crisis situations.
Assign tasks to associates to fit skill levels and maximize team performance.
Diagnose and repair complex mechanical, electrical, and hydraulic systems.
Store Manager
World of Vintage T-Shirts
01.2020 - 01.2023
Generated a net profit of $120,000 in 2022.
Supervised seven sales associates and managed operations including inventory, supply chain, vendor relations, business development, sales, advertising, financial reporting, and accounts payable/receivable.
Utilized Microsoft Excel and Shopify for inventory management and financial tracking.