Matthew Rudolph
Rosedale,MD
Summary
I am a hard-working and dedicated professional with strong attention to detail and a proven ability to develop skills quickly. Committed to delivering high-quality work, maintaining accuracy, and contributing positively to team success.
Overview
9
9
years of professional experience
2021
2021
years of post-secondary education
Work History
Sales Associate
Play It Again Sports
Baltimore, Maryland
07.2024 - Current
- Assisted customers with product selection and provided knowledgeable recommendations.
- Engaged customers to identify needs and preferences, enhancing personalized shopping experiences.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained store appearance through organized displays and cleanliness, contributing to positive customer impressions.
- Collaborated with team members to restock inventory and ensure availability.
- Trained new staff on store policies, procedures, and customer service standards.
- Answered incoming telephone calls to provide store, products and services information.
- Conducted inventories on a regular basis to track stock levels.
- Cultivated relationships with peers and management, fostering collaboration to achieve team objectives.
Warehouse Worker/Driver
UPS
Sparks, Maryland
06.2023 - 07.2024
- Loaded and unloaded delivery trucks, ensuring safe package handling and timely delivery.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated forklifts to move packages efficiently within the warehouse.
- Used pallet jacks to move items to and from warehouse locations.
- Sorted and categorized incoming shipments, enhancing inventory accuracy and management.
- Operated scanners, computers, and other equipment to track orders.
- Collaborated with peers to streamline workflow, contributing to operational efficiency.
- Ensured safety protocols were followed at all times while operating machinery.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Inspected damaged goods prior to disposal or return to vendor.
Firefighter Recruit
Frederick County Government
Frederick, Maryland
04.2023 - 06.2023
- Operated firefighting equipment and tools during fire suppression and rescue operations.
- Laid hose lines and operated nozzles, pumps, hydrants, and fire extinguishers to support fire suppression efforts.
- Performed search and rescue operations in hazardous environments.
- Participated in training exercises to enhance firefighting techniques and team coordination.
- Collaborated with team members to devise strategic emergency response plans enhancing operational effectiveness.
- Communicated with crew members to coordinate tasks and ensure safety during high-pressure situations.
- Trained continuously to maintain required physical fitness for demanding work.
Sales Associate
Play It Again Sports
Baltimore, Maryland
06.2017 - 04.2023
- Guided customers in product selection with tailored recommendations for enhanced shopping experience.
- Processed sales transactions accurately using point-of-sale systems.
- Explained merchandise use, operation, and care to ensure customer satisfaction and informed purchases.
- Maintained store appearance through organized displays and clean merchandise areas.
- Received and displayed product shipments on store retail shelves upon delivery.
- Prepared merchandise for purchase or rental.
- Bagged purchases to streamline checkout process and enhance customer convenience.
- Placed special orders or called other stores to find desired items.
Education
Overlea High School
Baltimore, MarylandSkills
- Customer service
- Inventory management
- Product merchandising
- Attention to detail
- Problem solving
- Communication skills
- Flexible schedule
- Positive and professional
- Heavy lifting
References
References available upon request.
Timeline
Sales Associate
Play It Again Sports
07.2024 - Current
Warehouse Worker/Driver
UPS
06.2023 - 07.2024
Firefighter Recruit
Frederick County Government
04.2023 - 06.2023
Sales Associate
Play It Again Sports
06.2017 - 04.2023
Overlea High School