Matthew Saint Hilaire
Pembroke Pines
Summary
A compassionate and hardworking individual, who believes in family values. With skills in time management, crisis management, teamwork, and great communication. Someone who is eager and hungry to grow within the healthcare and fire fields. And who is passionate about learning and teaching, with aspirations to continue their education.
Overview
6
6
years of professional experience
7
7
Certifications
Work History
Delivery Driver
Amici's Ristorante & Pizzeria
Pembroke Pines
01.2022 - Current
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Notified customers of delays to decrease calls to support.
- Delivered food orders promptly to customers' homes and businesses.
- Communicated effectively with kitchen staff regarding order modifications.
- Provided excellent customer service during delivery interactions.
- Collaborated with team members to streamline delivery processes.
Patient Transporter
Broward Health Medical Center
Fort Lauderdale
05.2021 - 12.2021
- Ensured patient safety by monitoring environment and adhering to protocols during transport.
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
- Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
- Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.
- Greeted patient and explained transport plan and destination.
- Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
- Informed family members of patient's arrival at assigned destination.
- Prioritized patient transport requests to optimize workflow and ensure timely arrivals.
- Maintained schedules by delivering patients safely and on time to procedure rooms.
- Transported patients safely to various departments within the medical center.
- Assisted nursing staff with patient transfers to enhance workflow efficiency.
- Maintained cleanliness and organization of transport equipment and patient areas.
Delivery Driver
Pizza Hut
Pembroke Pines
05.2020 - 04.2021
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with customers to ensure satisfaction and address any concerns regarding deliveries.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Collaborated with team members to streamline delivery processes.
Education
Fire I And II - Fire I and II
Broward Fire Academy
Davie, FL11-2025
Paramedic Certificate - Paramedicine
Broward College
Fort Lauderdale, FL05-2025
Emergency Medical Technician Certificate - Emergency Medical Technician
Broward College
Fort Lauderdale, FL12-2023
Associate of Arts - Gender Studies
Broward College
Fort Lauderdale, FL12-2022
Certificate in Homeland Security Specialist -
Broward College
Fort Lauderdale, FL12-2022
Skills
- Emergency response
- Patient transport
- Medical terminology
- Crisis management
- Effective communication
- Customer service
- Team collaboration
References
References available upon request.
Certification
Paramedic License - Florida #549507
Timeline
Delivery Driver
Amici's Ristorante & Pizzeria
01.2022 - Current
Patient Transporter
Broward Health Medical Center
05.2021 - 12.2021
Delivery Driver
Pizza Hut
05.2020 - 04.2021
Fire I And II - Fire I and II
Broward Fire Academy
Paramedic Certificate - Paramedicine
Broward College
Emergency Medical Technician Certificate - Emergency Medical Technician
Broward College
Associate of Arts - Gender Studies
Broward College
Certificate in Homeland Security Specialist -
Broward College