Detail-oriented team player with strong organizational and leadership skills. Ability to handle multiple projects simultaneously with high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Business HR Manager \ Operations Manager
ZK Enterprises (Juicy's Vapor Lounge)
02.2016 - 12.2023
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Prepared vendor invoices and processed incoming payments.
Handled day-to-day accounting processes to drive financial accuracy.
Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Manager on Duty
Osage Casino
05.2012 - 01.2016
Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Managed daily gaming operations
Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
Infantryman
US Army National Guard
03.2007 - 03.2012
Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Responded to emergencies with speed, efficiency, and knowledgeable assistance.
Led fire team during infantry dismounted battle drills and situational training exercises.