MATTHEW SHAMBLIN
Fort Worth,TX
Summary
Sales and customer service professional with experience qualifying buyer needs, guiding product selections, and explaining financing and purchase steps. Known for maintaining CRM follow-up, coordinating with lenders and service teams, and managing multiple client accounts while building strong relationships that support sales results and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Home Consultant
Clayton Homes Of Fort Worth
Fort Worth, Texas
03.2023 - Current
- Qualified buyer needs and matched families with suitable manufactured home selections
- Explained financing options, credit requirements, and purchase paperwork to prospective buyers
- Coordinated with Clayton Homes staff on home orders, delivery schedules, and setup details
- Built relationships with lenders, installers, and service teams across Clayton Homes of Fort Worth
- Maintained customer records and sales follow-up notes in company CRM systems
- Managed multiple projects simultaneously while adhering to tight deadlines.
Sales Consultant
Affiliated Foods Inc.
Amarillo, TX
03.2021 - 12.2022
- Engaged prospective customers with cold calls to effectively present company offerings.
- Developed customer relationships through proactive follow-up calls and tailored account support.
- Maintained client relationships to help increase sales revenue.
- Guided retail food customers in product selection and ordering processes to enhance satisfaction.
Sales Account Manager
Coca Cola South-West Beverages
Amarillo, TX
10.2019 - 03.2021
- Managed portfolio of 35 accounts, generating $335,993.36 in revenue per year.
- Cultivated trusted relationships with key accounts to enhance customer loyalty and retention.
- Resolved customer questions and concerns regarding products, prices, and availability to ensure satisfaction and upheld brand reputation.
Sales Account Manager
Reed Beverage, Inc
Amarillo, TX
11.2017 - 10.2019
- Managed key accounts for Coca-Cola South-West Beverages across assigned territory.
- Negotiated pricing, promotions, and contract terms for beverage portfolio.
- Built customer relationships with retailers, distributors, and foodservice partners.
- Responded to customer inquiries about products, prices, and availability, providing exceptional service to enhance customer loyalty across 33 accounts while ensuring accurate price updates.
- Managed product rotation and expiration dates on shelves, ensuring product freshness and quality for customers.
Sales Account Manager
Great Plains Distribution
Lubbock, TX
01.2017 - 11.2017
- Managed key accounts across Coca Cola South-West Beverages retail channels
- Negotiated pricing and promotional agreements with store buyers
- Built distributor relationships and supported beverage portfolio placement
- Addressed customer inquiries about products, prices, and availability, delivering exceptional service to enhance loyalty across 33 accounts while maintaining accurate price tags.
- Verified product rotation and expiration dates to ensure quality and compliance.
Education
High School Diploma -
Amarillo High
Amarillo, Texas, US01-2012
Skills
- Sales forecasting
- Customer service
- Superior communication skills
- Strong interpersonal skills
- Skilled multi-tasker
- Problem solving
- Independent decision-making
- Adaptable to change
- Effective team player
- Dependable and reliable
- Strong computer skills
Timeline
Home Consultant
Clayton Homes Of Fort Worth
03.2023 - Current
Sales Consultant
Affiliated Foods Inc.
03.2021 - 12.2022
Sales Account Manager
Coca Cola South-West Beverages
10.2019 - 03.2021
Sales Account Manager
Reed Beverage, Inc
11.2017 - 10.2019
Sales Account Manager
Great Plains Distribution
01.2017 - 11.2017
High School Diploma -
Amarillo High