Matthew Shelley
South Amboy,NJ
Summary
Proven leader in sales and management, adept at relationship building and staff training, with a track record of exceeding sales targets by over 20% at Wine Enterprises. Utilizes expert product knowledge and decisive account management to drive results and client satisfaction. Skilled in transforming challenges into opportunities, ensuring significant achievements in sales and team performance.
Overview
22
22
years of professional experience
Work History
Sales Manager
Wine Enterprises
04.2015 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Real Estate Agent
Keyes Company
10.2013 - 04.2015
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Communicated with clients to understand property needs and preferences.
- Presented purchase offers to sellers for consideration.
Restaurant Manager
Jerry's Famous Deli
03.2003 - 07.2014
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Education
Bachelor of Science - Environmental Resource Management
Pennsylvania State University
University Park, PASkills
- Relationship Building
- Sales Team Training
- Staff Management
- Goals and Performance
- Product Knowledge
- Sales Tracking
- Goal Setting
- Account Management
Timeline
Sales Manager
Wine Enterprises
04.2015 - Current
Real Estate Agent
Keyes Company
10.2013 - 04.2015
Restaurant Manager
Jerry's Famous Deli
03.2003 - 07.2014
Bachelor of Science - Environmental Resource Management
Pennsylvania State University