Matthew Shelley

Work History

BrightView Landscape Services

09.2023 - Current

Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
Provided extensive support in sales, technical and business areas to key accounts.
Developed deep knowledge of customer businesses and relationship to company objectives.
Stayed current on company offerings and industry trends.
Built relationships with customers and community to promote long term business growth.
Presented professional image consistent with company's brand values.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Recorded accurate and efficient records in customer database.
Negotiated prices, terms of sales and service agreements.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Met existing customers to review current services and expand sales opportunities.
Set and achieved company defined sales goals.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Achieved or exceeded company-defined sales quotas.

Delvals Landscapes

11.2021 - 08.2023

Established foundational processes for business operations.
Developed key operational initiatives to drive and maintain substantial business growth.
Networked with other businesses and customers to increase sales opportunities and contacts.
Recruited, interviewed and hired new staff members and developed training materials for employees.
Developed marketing materials and campaigns to boost brand awareness and customer engagement.
Assisted in recruiting, hiring and training of team members.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Sodexo USA

09.2017 - 10.2021

Supervised staff of 50 in day-to-day activities.
Controlled expenses to meet budget requirements.
Grounds Management of Troy University including all sports fields, campus landscapes, and a golf practice facility
Investigated problems and determined appropriate remedies.
Interviewed, hired, and trained qualified maintenance employees.
Prepared reports and schedules with accuracy.
Developed and oversaw budgets for facilities and worked within cost restraints.
Maintained facility grounds, equipment, and safety compliance.
Oversaw annual budget to handle supply, labor and maintenance needs.
Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.