Matthew Shelton
Elmwood Park,IL
Summary
Knowledgeable Barback able to support bartenders in serving patrons. Follow established procedures to work ahead, manage time, and anticipate bartender needs during shifts. Help keep the bar running smoothly by receiving liquor and beer deliveries, restocking bar supplies, and cutting garnishes.
Professional journalist with strong background in sports coverage. Skilled in storytelling, interviewing, and multimedia content creation. Reliable team collaborator with results-driven mindset, adaptable to changing situations. Known for analytical thinking, clear communication, and passion for delivering impactful sports stories.
Overview
6
6
years of professional experience
Work History
Barback
Tiny Tap
07.2022 - Current
- Cleaned counters, dishes, glassware, utensils, and floors to maintain clean, sanitary bar and storage areas
- Took orders from customers and entered into Point of Sale (POS) System
- Cross-trained to back up bartender by tending bar
- Replenished bar during service by restocking liquor and wine and installing new beer kegs
- Observed the bar area to restock garnish, napkins, straws, and bar snacks
- Organized liquor storeroom and took inventory to determine required purchases
- Received deliveries and checked items against invoices before stocking delivered items
- Contributed to team goals by stepping in to help servers and bussers
Cashier
Smashburger
10.2021 - 02.2022
- Accepted checks, debit and credit cards, and gift certificates in line with company policy
- Maintained high customer satisfaction levels by going the extra mile to personalize service
- Processed cash register transactions on POS and provided correct change
- Kept up a high pace to minimize customer wait times at checkout
- Cleaned and sanitized checkouts and other high-touch surfaces
Cashier
Fresh Thyme
01.2020 - 08.2021
- Accepted checks, debit and credit cards, and gift certificates in line with company policy
- Maintained high customer satisfaction levels by going the extra mile to personalize service
- Processed cash register transactions on POS and provided correct change
- Kept up a high pace to minimize customer wait times at checkout
Cashier/Host
Giordano's
05.2019 - 08.2019
- Greeted customers with prompt and friendly service
- Cleaned and sanitized checkouts and other high-touch surfaces
- Resolved conflicts with customers and looked for opportunities to improve satisfaction
- Kept up a high pace to minimize customer wait times at checkout
Education
Bachelor of Arts - Communications
Northeastern Illinois University
Chicago, IL12-2024
Skills
- Effective communication
- Video editing proficiency
- Public speaking confidence
- Strong writing skills
- Language fluency
- Proofreading accuracy
Timeline
Barback
Tiny Tap
07.2022 - Current
Cashier
Smashburger
10.2021 - 02.2022
Cashier
Fresh Thyme
01.2020 - 08.2021
Cashier/Host
Giordano's
05.2019 - 08.2019
Bachelor of Arts - Communications
Northeastern Illinois University
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