Summary
Work History
Education
Skills
Timeline
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Steven Hernandez

New York,NY

Summary

Dynamic and results-driven restaurant professional with a passion for delivering exceptional guest experiences. Committed to elevating service standards by consistently setting high expectations and striving to exceed organizational goals. Known for natural leadership abilities and energetic presence on the floor, thrives in a team-oriented environment and always willing to lend a helping hand to support the success of the team.

Work History

Barback

Ventanas
12.2022 - Current

Retain good coordination within the establishment by stocking the bar with liquor, ice, glasses, beer, soda, fruit juices, and other supplies to support the bartender

Test and participate in approving new mixed drinks recipes, contributing to a 20% increase in sales within 2 months through 5 new drinks recipes that became big hits

Handle customer concerns, cashier duties, and liquor and wine inventory worth $2,000+

Increased clientele by 10% by establishing rapport with new customers and offering excellent service

HUDSON YARDS GRILL

Busser
02.2019 - 02.2020

Education

Business Administration

Institución Universitaria EAM
Columbia Quindio

Skills

  • Cash Handling
  • Dining area maintenance
  • problem solving and effective decision making
  • effective communication
  • management of tools and technologies
  • Food and Beverage Service
  • Professional Appearance
  • Workflow Coordination
  • Dedicated worker

Timeline

Barback

Ventanas
12.2022 - Current

HUDSON YARDS GRILL

Busser
02.2019 - 02.2020

Business Administration

Institución Universitaria EAM
Steven Hernandez