Matthew Siegler
Daleville
Summary
Dynamic Barista Manager with a proven track record at The Bean Bro, excelling in customer service and staff training. Enhanced operational efficiency through effective inventory control and minimized waste. Recognized for fostering a welcoming atmosphere and developing barista skills, driving customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Barista Manager
The Bean Bro
11.2025 - Current
- Supervised daily operations to ensure high-quality beverage preparation and customer service
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Managed inventory levels, ordering supplies to maintain stock while minimizing waste.
- Trained and coached new baristas on coffee brewing techniques and customer engagement strategies.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Memorized ingredients and recipes for wide variety specialty drinks.
Barista
The Bean Bro
12.2024 - Current
- Prepared high-quality beverages according to standard recipes and customer preferences.
- Maintained cleanliness and organization of work area, ensuring compliance with health and safety regulations.
- Assisted customers with menu selections, enhancing overall guest experience through personalized service.
- Operated espresso machines and coffee brewing equipment efficiently during peak hours.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Education
Bachelor of Science - Psychology
Troy University
Troy, Alabama, AL08-2028
Associate of Arts - Psychology
Enterprise State Community College
Enterprise, AL05-2025
Skills
- Customer service
- Cleanliness and organization
- Health and safety compliance
- Staff training and development
- Supply ordering
- New product introduction
- Backroom stocking
- Team building and leadership
- Staff management
- Barista training
- Supplier management
- Shop opening and closing
Accomplishments
- Supervised team of 6 staff members.
Languages
Spanish
Elementary
English
Native or Bilingual
Timeline
Barista Manager
The Bean Bro
11.2025 - Current
Barista
The Bean Bro
12.2024 - Current
Bachelor of Science - Psychology
Troy University
Associate of Arts - Psychology
Enterprise State Community College