Matthew Sions
Havre De Grace,MD
Summary
Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued.
Overview
15
15
years of professional experience
Work History
FirstNet Sales Consultant
AT&T
01.2021 - 06.2023
- Identify relevant public safety events and conferences to attend in order to target organizations and individuals within the public safety sector.
- Develop a comprehensive strategy for participating in events to maximize lead generation and account acquisition.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
Retail Sales Manager
AT&T
12.2018 - 12.2020
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Integrated Solutions Consultant
AT&T
03.2017 - 12.2018
- Recommended specific AT&T products to customers based on unique technical requirements of each.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
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Assistant Store Manager
AT&T
02.2016 - 03.2017
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Retail Sales Consultant
AT&T
04.2008 - 02.2016
- Increased sales and customer satisfaction through personalized servicing.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
Education
Bachelor of Science - Business Administration And Management
Towson University
Baltimore, MD12.2016
Skills
- Sales Expertise
- Retail Inventory
- Strategic Account Development
- Prospecting Techniques
- Cold Calling
- Customizable Solutions
- Promote Products
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
FirstNet Sales Consultant
AT&T
01.2021 - 06.2023
Retail Sales Manager
AT&T
12.2018 - 12.2020
Integrated Solutions Consultant
AT&T
03.2017 - 12.2018
Assistant Store Manager
AT&T
02.2016 - 03.2017
Retail Sales Consultant
AT&T
04.2008 - 02.2016
Bachelor of Science - Business Administration And Management
Towson University